Quality Manager

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

Quality Manager

Location: Phoenix AZ

Who We Are

Coilmaster is a leading manufacturer of custom heat transfer coils and related HVAC/R solutions. As part of Marmon Plumbing & Refrigeration a Marmon Holdings/Berkshire Hathaway company Coilmaster is committed to delivering high-quality products dependable service and manufacturing solutions that support customers across a variety of industries.

This is an exciting opportunity to join Coilmasters growing Phoenix operation and make a meaningful impact on the future of the plant. The Quality Manager will have the opportunity to build strengthen and lead quality processes partner closely with operations and help establish a strong foundation for long-term success.

What Youll Do

The Quality Manager will support plant operations by improving manufacturing processes reducing defects and ensuring products meet customer regulatory and company quality standards. This role will serve as a key technical resource for problem-solving documentation corrective action and continuous improvement while leading the quality function for the site.

Key responsibilities include:

• Lead the quality function for the Phoenix plant including oversight of inspection testing documentation and customer quality requirements.
• Manage and support the QA Inspector team including current team members and future growth within the department.
• Own nonconformance investigations including root cause analysis containment corrective action and preventive action.
• Manage customer quality issues complaints RMA trends and related follow-up to ensure concerns are documented addressed and resolved effectively.
• Maintain and improve control plans check sheets first-piece approvals sampling methods and quality documentation.
• Track quality metrics including scrap rework RMA trends customer complaints and other KPIs; use data to drive improvement actions.
• Provide assigned KPIs to management on a monthly basis.
• Support inspections testing audits and quality documentation required by customers suppliers and internal standards.
• Participate in internal customer and supplier audits; prepare supporting documentation as needed.
• Work with suppliers on quality concerns material issues and specification compliance.
• Partner with Production Planning Maintenance Engineering and Operations to resolve daily quality and operational issues.
• Develop document and improve standard work job instructions layouts workflows and manufacturing processes.
• Analyze production bottlenecks downtime scrap labor usage and capacity to identify and drive solutions.
• Lead and support Lean 5S and Kaizen activities to improve safety efficiency quality and material flow.
• Review engineering drawings specifications and change notices to support manufacturability and quality requirements.
• Train production employees on new processes quality requirements and documentation expectations.
• Support ERP accuracy related to BOMs routings part setup and material usage.
• Communicate clearly across shifts departments plant leadership and corporate engineering or quality teams.

What Youll Need

• Bachelors degree in Mechanical Engineering Industrial Engineering Manufacturing Quality or a related field preferred; equivalent experience may be considered.
• 25 years of experience in manufacturing quality engineering or quality management preferably in a manufacturing environment.
• Prior experience leading or supporting a quality team quality inspection function or quality management process.
• Experience with root cause analysis tools such as 5 Why Ishikawa DMAIC PFMEA control plans and CAPA.
• Strong understanding of quality systems inspection processes testing requirements corrective action and documentation.
• Ability to read and interpret engineering drawings GD&T specifications bills of materials and technical documentation.
• Experience managing customer quality concerns with professionalism urgency and strong follow-through.
• Working knowledge of ERP systems Microsoft Office and data analysis.
• Strong communication skills with the ability to collaborate across production operations quality engineering suppliers and customers.
• Strong analytical problem-solving skills and attention to detail.
• Ability to lead with ownership accountability and a continuous improvement mindset.

What Will Set You Apart

• ISO 9001 compliance experience.
• Lean Six Sigma or Green Belt certification.
• Experience leading Lean 5S or Kaizen initiatives in a manufacturing environment.
• HVAC metals machining engineered-to-order manufacturing or related production experience.
• Strong customer management experience particularly around quality issues corrective actions and issue resolution.
• Experience building quality processes systems and team capability in a growing or evolving operation.
• Experience as a Quality Manager QA Manager Quality Engineering Manager or similar quality leadership role.
• Strong collaboration skills with the ability to influence across departments and drive results through partnership.

What Youll Gain

• The opportunity to help build and shape the quality function for a growing manufacturing operation.
• A visible leadership role with direct impact on product quality customer satisfaction process improvement and plant performance.
• The ability to lead and develop a quality team while strengthening quality systems and processes.
• A hands-on role that partners closely with production operations engineering suppliers customers and plant leadership.
• A collaborative environment where your leadership and technical expertise can make a lasting impact.
• Competitive benefits including medical dental vision prescription coverage and a 401(k) retirement plan with company matching.

Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.