Quality Manager Arden, NC
Buncombe County, NC - USA
Job Summary
Eatons Electrical Sector - PDCA division is currently seeking a Quality Manager based onsite at our Avery Creek NC manufacturing facility. Relocation assistance is available to candidates who currently reside in the US. The Quality Manager is a key member of the Avery Creek Plant Senior Leadership Team reporting directly to the Plant Manager. This leader is responsible for driving plant-wide quality performance achieving quality objectives and fostering a culture of continuous improvement. The role will lead the deployment of Eaton Business System (EBS) quality tools and initiatives including EQMS to support and achieve plant goals.
This position is accountable for ensuring customer satisfaction through the effective execution of the Quality Management System and overall quality strategy. Responsibilities include monitoring and improving quality performance metrics conducting quality assessments and leading Root Cause Corrective Action (RCCA) efforts to drive sustainable improvements and operational excellence. The Quality Manager will provide leadership and direction for the Quality organization overseeing Operations Quality Inspection Testing Customer Quality Supplier Quality and the Quality Management System (QMS) team to ensure consistent performance compliance and continuous improvement across the facility.
The expected annual salary range for this role is $113000 - $165000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills experience and qualifications as well as market and business considerations.
What youll do:
Direct quality personnel and prioritize quality functions of the plant.
Manage the preparation implementation and maintenance of a quality management system to comply with the published plant QA manual.
Develop and implement strategic projects to continually improve the overall quality of product information and service.
Interface with customers both in the plant and external to enhance their perception and understanding of the plant quality systems.
Develop coordinate and implement training programs relative to the Quality Management System.
Develop quality control documentation for production (Quality Control Plan Inspection Records etc.) and ensure the implementation of the quality documents.
Manage all ISO 9001 program activities including being the primary plant representative and authority on ISO9001 requirements and the primary contact to external ISO auditors.
Analyze and report all quality performance indicators: CONC Warranty charges/PPM DPU final audits etc.
For Customer Complaints is responsible for all containment actions and leading the problem solving CAPA teams for root cause analysis evaluation and implementation of corrective and preventive actions at the manufacturing processes.
Accountable to performance of QA duties and has the authority to take the necessary actions to resolve any quality issue.
Other duties projects as assigned.
Required Experience:
Manager
About Company
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