Quality Engineer

Key Responsibilities

• Data Analysis & Performance Reporting- Analyze operational inventory and quality data including mispicks claims corrective action requests audit findings downtime reservations and non-conformance trends.
• Develop and maintain dashboards scorecards and reports to identify risks trends and opportunities for improvement.
• Prepare and present Quality Management Reviews inventory meeting presentations month-end reporting API data reports finance reports and other leadership reporting.
• Root Cause Analysis & Corrective Action Management- Lead structured root cause investigations utilizing methodologies such as 5 Why Fishbone A3 and 8D.
• Validate root causes using data and operational observations.
• Develop implement and monitor corrective and preventive actions (CAPA) to eliminate recurring issues and improve process performance.
• Inventory Quality & Operational Support- Monitor inventory accuracy and performance through reservations cycle counts row audits drop point reviews and related scorecards.
• Investigate inventory discrepancies and financial issues exceeding established thresholds.
• Coordinate operational requests and issue resolution activities across departments and shifts.
• Quality Management System & Compliance- Support ISO 9001:2015 Quality Management System requirements including audits change management activities and document control processes.
• Participate in internal audits and ensure adherence to standard operating procedures and work instructions.
• Assist with corrective action tracking and compliance reporting.
• Continuous Improvement & Cross-Functional Collaboration- Partner with operations inventory finance and customer-facing teams to identify improvement opportunities.
• Drive process improvement initiatives that reduce risk improve inventory accuracy and enhance customer satisfaction.
• Build sustainable reporting tools and accountability measures that support long-term operational performance.

Work Environment

• Fast-paced third-party logistics (3PL) warehouse environment.
• Frequent interaction with warehouse operations inventory control quality teams and leadership.
• Combination of office-based analytical work and warehouse floor support.
• Exposure to warehouse equipment inventory storage areas and varying operational conditions.
• Occasional schedule flexibility required to support investigations audits and operational needs across shifts.

Days and Shift Information

• Standard hours: MondayFriday 7:00 AM 3:30 PM
• Schedule may vary based on operational needs customer requirements inventory activities audits investigations and support for alternate shifts as needed.

Qualifications :

Education

• Associate degree in Engineering Quality Supply Chain Business or a related field; or equivalent combination of education and experience.
• Bachelors degree in Engineering Supply Chain Management Quality Operations Management or related discipline.

Experience

• 24 years of experience in inventory management quality assurance process improvement supply chain warehouse operations or related analytical roles.
• Intermediate Microsoft Excel skills including pivot tables lookup functions data analysis and chart creation.
• Experience conducting root cause analysis and implementing corrective actions.
• Experience working with inventory systems cycle count programs and warehouse operations.
• Advanced Microsoft Excel skills including Power Query and data modeling.
• Experience with Power BI or similar business intelligence tools.
• Knowledge of Lean Six Sigma A3 8D or other continuous improvement methodologies.
• Familiarity with WMS ERP systems and data extraction/reporting tools.
• ISO 9001 Internal Auditor certification or willingness to obtain certification.

Personality Traits

• Analytical and data-driven.
• Naturally curious with strong investigative skills.
• Detail-oriented and highly organized.
• Proactive and solution-focused.
• Adaptable in a fast-paced operational environment.
• Collaborative and team-oriented.
• Accountable and results-driven.
• Strong sense of ownership and follow-through.
• Effective communicator capable of influencing positive change across departments.

Additional Information :

Pay / Benefits / Perks

• Competitive pay rate
• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
• Health & Insurance: Medical Dental Vision Life Insurance and Disability coverage.
• Additional Benefits: Doc-On-Demand Tuition Reimbursement Paid Volunteer Day and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time