Quality Assurance Specialist

Full-time Nashua NH

Greater Nashua Mental Health is seeking a Quality Assurance Specialist to support agency-wide quality improvement and compliance efforts. This role focuses on monitoring documentation quality supporting CCBHC standards and collaborating with internal teams to promote continuous performance improvement and adherence to state and federal regulations.

Want to learn more about who we are and the work we do

Website:

YouTube Channel: our YouTube channel to hear from our team learn about our programs and gain deeper insight into our mission culture and community impact.

Questions about this opportunity

Contact our Recruitment team:

Anthony Legere

ext 1594

Key Responsibilities

Support compliance with Certified Community Behavioral Health Center (CCBHC) quality standards.

Conduct and support chart audits to ensure timely accurate and high-quality documentation.

Track analyze and report quality data and documentation trends.

Identify opportunities for improvement and support corrective action plans.

Assist with preparation and participation in state audits and fidelity reviews.

Analyze audit outcomes and support follow-up actions to ensure standards are met.

Identify training or coaching needs and collaborate on implementation of quality improvement strategies.

Work collaboratively and independently to meet quality improvement and compliance deadlines.

Participate in agency committees workgroups and quality improvement initiatives.

Perform other duties or projects as assigned.

Qualifications

Associates degree in human services or a related field

Degree in Human Services or a related field.

23 years of experience in quality assurance compliance auditing or healthcare documentation review.

Strong analytical problem-solving and critical-thinking skills.

Experience analyzing data and identifying trends.

Proficiency with electronic health records and Microsoft Office.

Strong written verbal and presentation skills.

Ability to work effectively both independently and as part of a team.

Why Join Us:
We are looking for collaborative curious for knowledge people with a can do mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

Choice of 2 health insurance plans
Health Savings Account
Flexible Spending Account
Dental Insurance
Vision Insurance
Group Life and AD&D Insurance
Short and Long-Term Disability
Accident & Critical Illness Insurances
403b Retirement Plan with a up to 5% Agency Match
Employee Assistance Plan
Generous Earned Time Off
Paid Extended Sick Time
10 Paid Holidays your birthday!
Tuition Reimbursement
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Salary Range: $19.35/hr - $26.60/hr

Greater Nashua Mental Health is an Equal Opportunity Employer.