Quality Assurance Lead

Brightspeed is looking for a Quality Assurance Lead to join our team! As a Quality Assurance Lead for Brightspeeds eCommerce team you will be responsible for ensuring flawless execution of digital content that supports acquisition revenue and retention goals for Brightspeed. This position will lead quality assurance efforts in support of the development of digital content and functionality ensuring deliverables are accurate coded correctly versioned appropriately can work on multiple devices and will render according to the design. 

In this role youll partner with eCommerce Product Owner team Content Authors Tech Dev and Creative Designers to systematically review and validate the copy design links dynamic data and other elements that enable the communications we deliver to our customers. 

As A Quality Assurance Lead Your Responsibilities Will Include: 

• Designing and performing end-to-end quality assurance tests on web content and functionality with a keen eye for detail 

• Collaborating with developers product owners copywriters and designers to review and validate content details; identify quality deliverability compatibility or usability issues; identify solutions; and retest 

• Identifying roadblocks and solutions before timelines and launch dates are impacted 

• Developing and implementing new quality assurance technologies standards and measures 

• Exercising discretion and independent judgment regarding testing methods whether requirements pass or fail and the severity of identified issues 

• Reviewing test plans for completeness and clarity 

• Tracking defects and fixes and reporting the progress of each 

Qualifications :

What It Takes To Catch Our Eye: 

• Bachelors degree or four or more years of relevant work experience 

• Demonstrated experience planning and prioritizing work across multiple initiatives 

• Knowledge of quality assurance procedures for web and digital experiences including AEM content publishing 

• Strong written and verbal communication skills with exceptional attention to detail 

Bonus Points For: 

• A degree in Marketing Computer Science Information Design Management Information Systems or IT or technology field. 

• Experience in eCommerce/Digital content publishing. 

• Experience working with tools used throughout the digital development and QA lifecycle such as Figma Jira Confluence TestFlight and BrowserStack 

• Experience testing responsive web experiences across browsers devices and operating systems. 

• Analytical research interpersonal and problem-solving skill. 

• Ability to work independently and communicate complex issues 

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Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

Yes

Employment Type :

Full-time