Quality Assurance Engineer

Quality Assurance Engineer Product Strategy

Quality doesnt happen by accident it takes someone who is methodical curious and genuinely invested in getting it right. Credigys Product Strategy team is looking for a Quality Assurance Engineer who brings that mindset to every test case every production workflow and every stakeholder this role youll sit at the intersection of technology and business ensuring that the systems our teams depend on perform exactly as they should. If youre energized by the challenge of untangling complex processes catching issues before they become problems and building quality into the fabric of how we work this role was built for you.

Please note that we are unable to provide visa sponsorship for this role. Candidates must be legally authorized to work in the United States now and in the future without employer sponsorship.

About the Role

As a Quality Assurance Engineer at Credigy youll partner closely with Product Engineering and business teams to ensure the reliability scalability and integrity of our most critical applications and data workflows. Youll own production support processes end-to-end from triaging and routing service tickets to auditing SQL updates and tracing process logic through downstream systems. Success in this role means fewer surprises in production faster feedback loops for the business and a QA practice thats always improving. Youll bring strong technical instincts and even stronger communication skills because great quality assurance means being as comfortable talking to a business stakeholder as reading through stored procedures.

Key Responsibilities

• Execute and audit production SQL updates; maintain and troubleshoot complex stored procedures to ensure data accuracy and compliance.
• Triage route and monitor service tickets in Jira Service Management; refine automation rules as needed to keep workflows running smoothly.
• Partner closely with business users to translate their needs into technical tasks and close the feedback loop with speed and clarity.
• Perform functional QA testing across new and existing systems document results thoroughly and uphold release quality at every stage.
• Trace processes from origin through downstream systems reading application code and SQL stored procedures to understand system behavior and surface improvement opportunities.
• Contribute to the development of scalable QA practices test-case frameworks and process documentation that the team can build on over time.

What Were Looking For

Required:

• 3 years of experience in production support business/operations systems or a similar role financial services or fintech background preferred.
• Advanced SQL proficiency including writing and optimizing queries auditing production data updates and troubleshooting stored procedures.
• Hands-on experience configuring workflows in Jira Service Management or a comparable ITSM platform.
• Ability to read and follow application code (e.g. Python C# TypeScript) well enough to debug logic and trace data flow.
• Strong analytical and problem-solving skills with clear written and verbal communication and comfort interfacing with non-technical stakeholders.
• Familiarity with QA methodologies and test-case design principles.

Preferred:

• Bachelors degree in information systems Computer Science Engineering or a related field.
• ITIL Agile or comparable certifications.
• Experience working in specialty finance fintech or similar data-intensive environments.

The Credigy Experience

Credigy offers a comprehensive benefits package including medical dental and vision coverage through Cigna with Credigy covering a significant portion of premiums plus STD LTD and basic life insurance at no cost to you. Youll also have access to a 401(k) with company match generous PTO paid parental leave volunteer time off through Credigy Cares and a range of workplace perks designed to support how you work best from a thoughtfully equipped office environment to the technology and tools that help you do your best work. Beyond the benefits youll join a team recognized year-over-year as a Top Workplace nationally and in Atlanta with a personalized Flex Werk program real opportunities for career growth and a culture built around people who are bold curious and supportive.

A Note to Applicants

If this role excites you but you dont check every box we encourage you to apply. We value curiosity a willingness to learn and a collaborative spirit just as much as direct experience.

Where & How Youll Work

This role is based at Credigys corporate headquarters in Norcross GA. From day one youll work with your manager to build a personalized flexibility arrangement through Credigys Flex Werk program because we believe the best work happens when people have the support and autonomy to work in a way that works for them.

Founded in 2001 Credigy is a global specialty finance company with flexibility across the capital structure to acquire or finance a broad range of consumer assets. We are a wholly-owned subsidiary of National Bank of Canada (NBC) and our $9.1B portfolio represents 400 deals and $32B in total investments life-to-date. We are the partner of choice when financial institutions face complex challenges and strategic changes. If you havent heard of us yet were okay with that we focus on serving our business partners not making a name for ourselves.

We are proud of our people-first company culture that has been recognized year-over-year as a Top Workplace both in Atlanta and nationally. What matters to you matters to us so we go beyond the usual benefits to offer meaningful perks that support professional growth personal connection and a life outside the office. Early in the hiring process we partner with you on our innovative personalized flexible work program to maximize compatibility between your needs and the business from day one. Our priority is hiring top talent and helping you create a career you love.

Credigy is a workplace that is free of discrimination and full of opportunity. We prioritize diversity inclusion and belonging and we are dedicated to unbiased recruiting hiring and employment practices. Authenticity goes a long way at Credigy and we get excited about the privilege of hiring people from diverse backgrounds. We are proud to be an Equal Opportunity Employer and commit to ensuring all applicants and employees are considered based on their qualifications and merit without regard to race ethnicity religion national origin sex sexual orientation gender identity age veteran status citizenship disability pregnancy or any other status protected by law. We expect each employee to support this policy in our daily operations and we do not tolerate discriminatory practices or harassment in any form. No matter how you identify or what background or industry you come from we welcome you and feel honored you are considering opportunities at Credigy.

Founded in 2001 Credigy is a global specialty finance company with flexibility across the capital structure to acquire or finance a broad range of consumer assets. We are a wholly-owned subsidiary of National Bank of Canada (NBC) and our $9.1B portfolio represents 400 deals and $32B in total investments life-to-date. We are the partner of choice when financial institutions face complex challenges and strategic changes. If you havent heard of us yet were okay with that we focus on serving our business partners not making a name for ourselves.

We are proud of our people-first company culture that has been recognized year-over-year as a Top Workplace both in Atlanta and nationally. What matters to you matters to us so we go beyond the usual benefits to offer meaningful perks that support professional growth personal connection and a life outside the office. Early in the hiring process we partner with you on our innovative personalized flexible work program to maximize compatibility between your needs and the business from day one. Our priority is hiring top talent and helping you create a career you love.

Credigy is a workplace that is free of discrimination and full of opportunity. We prioritize diversity inclusion and belonging and we are dedicated to unbiased recruiting hiring and employment practices. Authenticity goes a long way at Credigy and we get excited about the privilege of hiring people from diverse backgrounds. We are proud to be an Equal Opportunity Employer and commit to ensuring all applicants and employees are considered based on their qualifications and merit without regard to race ethnicity religion national origin sex sexual orientation gender identity age veteran status citizenship disability pregnancy or any other status protected by law. We expect each employee to support this policy in our daily operations and we do not tolerate discriminatory practices or harassment in any form. No matter how you identify or what background or industry you come from we welcome you and feel honored you are considering opportunities at Credigy.