Quality Assurance Analyst
Clarksville, IN - USA
Job Summary
Step into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 diverse portfolio includes Home Appliance Solutions Media Entertainment Solutions Vehicle Solutions and Eco Solutions. Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom through an inclusive work us and become a part of a company that is shaping the future of LG we strive to make Life Good for Everyone.
Quality Assurance Analyst
Responsibilities:
Quality Assurance Analyst: Responsible for Outgoing Quality Control Management.
Develop and implement outgoing quality control plans for mass production and New Product Introduction (NPI) including preparation of detailed inspection reports and final quality approval documentation for Chemistry related Quality Inspection and Planning.
Establish review and continuously improve outgoing inspection standards and procedures; conduct regular training sessions to ensure inspectors and operators adhere to defined quality requirements.
Monitor quality performance dashboards (e.g. HAQDX RES) and key KPIs identify adverse trends and drive continuous improvement initiatives to enhance outgoing quality performance.
Evaluate inspection equipment gauges and testing tools to ensure adequacy and accuracy; recommend calibration upgrades or new equipment introduction as needed.
Analyze field claims CEO reports in-house defects and rework trends to redesign and strengthen inspection processes ensuring early detection and prevention of recurring issues.
Monitor daily lot inspection results and make data-driven release/hold decisions to ensure only conforming products are shipped to customers.
Lead root cause analysis (RCA) activities for internal and external quality issues issue NCRs assign responsible teams and verify the effectiveness of corrective and preventive actions.
Collect combined and analyzed Costs of Internal Failure External Failure Appraisal and Prevention cost. Perform internal audit for manufacturing teams in-house parts and main/sub assembly line to achieve quality KPI by managing Internal Failure cost. Collect all data from field defect in Washing machine & Dryer LG ERP system. Analysis about each defect type. Classification for Analyzed defects. Compare and analyze each defect type monthly yearly by site in other country subsidiaries to identify the cause of the defect.
Monitor quality performance dashboards (e.g. HAQDX RES) and key KPIs identify adverse trends and drive continuous improvement initiatives to enhance outgoing quality performance.
Evaluate inspection equipment gauges and testing tools to ensure adequacy and accuracy; recommend calibration upgrades or new equipment introduction as needed.
Work closely with cross-functional teams to address Chemical/material quality issues and optimize rework procedures ensuring cost-effective solutions.
Requirements: Must possess a Bachelors Degree or foreign equivalent in Chemical Engineering Applied Chemical Engineering or Manufacturing engineering. Must also possess course work or work experience with (i) Organic Polymer Material and Practice; (ii) Chemical Reaction and Process Engineering; (iii) Chemistry Analytical Design; (iv) Heat Material Delivery and Practice; (v) Environmental Engineering; (vi) Organic Chemistry and Practice; (vii) Energy Material Analysis and Lab and (viii) Thermodynamics and Energy.
$73000/year; 40 hours/week; (Monday Friday 9:00 a.m. to 6:00 p.m.); must have proof of legal authority to work in the U.S.
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investmentoptions.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning social behavioral challenges or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: or This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information protected veteran status or any other characteristic protected by applicable federal state or local law.
In addition to the above LG believes that pay transparency is a key part of diversity equity and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset experience licensure certifications internal equity and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable the salary range listed may not reflect all geographic differentials applied.
Required Experience:
IC
About Company
LG’s innovative technologies, unique products, and cutting-edge designs are an investment in the future. LG Electronics, Inc. is a global leader and technology innovator in consumer electronics, mobile communications and home appliances.