Public Utilities Specialist (OMS Lead)

As a Public Utilities Specialist (OMS Lead) you will be:

• Responsible for ITOA bug and improvement request intake management (TFS) including prioritization of requests disposition to appropriate resource(s) and documentation of request response for reference / knowledge management.
• Triaging new requests and documentation.
• Conducting analysis and gathering requirements managing regulatory requirements for ITOA generating user reports / queries data quality improvement / rules or process improvement documenting and managing configuration changes.
• Responsible for ITOA access management including managing policy process procedures for submitting requests managing procedures for ITOA change requests and managing and coordinating change requests.
• Initiating planning and carrying out assignments requiring the application of new theories and developments to problems in transmission system operations

In accordance with Executive Order 14170 applicants are encouraged to respond to four short free-response essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration.

When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.

Key Requirements:

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• You will be required to report in person to the official duty location.

• Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
• A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check.

SPECIALIZED EXPERIENCE REQUIREMENTS

A qualified candidates resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as experience 1) administering configuring and maintaining specialized utility business applications such as an Outage Management System (OMS) Integrated Tools for Operations Application (ITOA) platform or equivalent electrical power or transmission system software; 2) managing software bug and improvement request intakes; 3) serving as a project leader or technical expert planning coordinating and conducting projects and analyses related to electrical power or transmission system operations.

Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies knowledge and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP candidates: To be considered well qualified you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.