Public Area Attendant

• Consistently provide professional engaging and friendly service to guests and colleagues. 
• Clean and maintain assigned public areas throughout the hotel including lobbies corridors elevators entrances meeting spaces and other designated areas. 
• Clean and maintain public restrooms to established Fairmont cleanliness and presentation standards. 
• Empty garbage and recycling from assigned public areas and properly dispose of waste. 
• Clean mirrors interior windows glass surfaces doors and other guest-facing surfaces. 
• Dust and clean furniture fixtures decorative elements and other surfaces throughout assigned areas. 
• Maintain brass metal and other specialty finishes to ensure they remain clean and polished. 
• Vacuum carpets and rugs and perform spot cleaning as needed. 
• Sweep mop and maintain hard-surface flooring according to departmental standards. 
• Maintain the cleanliness and presentation of high-traffic areas throughout the day. 
• Move and return furniture fixtures and equipment to their proper locations as required. 
• Assist with setup and breakdown of public spaces meeting areas special events and hotel functions as assigned. 
• Monitor public areas for cleanliness maintenance concerns safety hazards and guest needs. 
• Report maintenance deficiencies promptly to the appropriate department or Housekeeping leadership. 
• Communicate effectively with Engineering/Maintenance regarding maintenance issues identified throughout public areas. 
• Respond to guest questions and requests in a warm courteous and professional manner. 
• Maintain awareness of hotel amenities restaurants outlets services and local attractions to assist guests when appropriate. 
• Maintain appropriate awareness and discretion when working around guests and VIPs. 
• Follow all established Housekeeping Standard Operating Procedures including key control sign-in/sign-out procedures lost and found cleaning standards and sequence of service. 
• Maintain proper control and accountability of master sectional and general keys in accordance with hotel policy. 
• Follow all safety sanitation chemical handling and workplace safety procedures. 
• Maintain a safe work environment for guests and colleagues at all times. 
• Complete all required health and safety training and follow applicable hotel safety programs and practices. 
• Adhere to all Fairmont New Orleans environmental policies sustainability initiatives and waste-reduction practices. 
• Properly use clean and maintain housekeeping equipment and supplies. 
• Assist with the safe operation of specialized equipment including carpet extractors floor machines buffers and other equipment as trained. 
• Maintain housekeeping closets storage areas and equipment in a clean and organized condition. 
• Assist the Housekeeping team during periods of high occupancy special events and other operational demands. 
• Maintain a professional appearance consistent with Fairmont New Orleans grooming and uniform standards. 
• Protect guest privacy and hotel property at all times. 
• Perform additional duties as assigned

Qualifications :

• Previous Housekeeping Public Area Attendant Janitorial or hotel experience is an asset. 
• Previous experience in a luxury hotel or upscale hospitality environment preferred. 
• Previous overnight or evening experience is an asset. 
• Previous experience operating commercial cleaning equipment is preferred. 
• Experience with carpet cleaners floor buffers extractors or other heavy-duty cleaning equipment is an asset. 
• Strong attention to detail and commitment to cleanliness. 
• Excellent communication and organizational skills. 
• Strong interpersonal and problem-solving abilities. 
• Highly responsible dependable and reliable. 
• Ability to work independently with minimal supervision. 
• Ability to prioritize tasks and manage time effectively. 
• Ability to remain calm courteous and professional when interacting with guests. 
• Strong guest service mindset and ability to respond appropriately to guest needs. 
• Ability to follow established SOPs safety procedures and departmental standards. 
• Ability to work flexible schedules including mornings evenings overnight shifts weekends holidays and extended shifts as operationally required. 
• Must be legally authorized to work in the United States. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time