PT Food Lion To Go Associate

A great career opportunity

Ahold Delhaize USA a division of Netherlands-based Ahold Delhaize is the parent company for Ahold Delhaizes U.S. companies including its local brands Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop and the U.S. services companies Retail Business Services Peapod Digital Labs and ADUSA Supply Chain. When considered together the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation operating more than 2000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.

DUTIES AND RESPONSIBILITIES

Smiles greets each customer uses name whenever possible and provides prompt accurate and friendly service while engaging customers to create a positive shopping experience
Exhibit behaviors that align with Food Lions guiding principles core values vision and strategy
Ability to shop multiple customer orders using the designated tools and equipment
Recognize or differentiate between all types of produce carried in the store including differences between varieties of similar classes of products (e.g. apples lettuce etc.)
Substitute items when requested
Scan bag and label the purchase efficiently and accurately while following established company policy and procedure
Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
Assist customers picking up orders
Complete Accountability Form from end to end process
Is courteous and helpful to other associates
Wears the Food Lion uniform with apron complete with name badge when on duty has a neat and clean appearance while adhering to the Food Lion dress code
Controls stores expenses through proper use of store supplies such as receipt tape bags and cleaning supplies
Adheres to all company guidelines policies and standard practices
Observes and corrects all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
Successfully complete Computer Based Training (CBT) and Training Aid courses
Performs all other duties as assigned
Must be able to meet the physical requirements of the position with or without reasonable accommodations

QUALIFICATIONS

High school graduate or equivalent preferred
Good interpersonal communication and customer service skills
Desire to work in a team environment
Ability and willingness to learn multiple tasks and technical requirements of the job
Must meet minimum age requirements when applicable to perform specific job functions

PHYSICAL REQUIREMENTS

Ability to use computers smart devices and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously 25 lbs. frequently and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials fresh fruits vegetables house plants/flowers and household cleaners
Stand 100% of the time with frequently walking short distances
Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time including inclement weather
Have sufficient visual ability to check ID cards

At Ahold Delhaize USA we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness respect and dignity. We provide an equal opportunity workplace committed to hiring training compensating and promoting persons based on their talents and abilities and without regard to race religion color national origin gender sexual orientation age family status veteran status disability status or any other applicable characteristics protected by law.