Provider Supports Specialist (PPM II)
Seattle, WA - USA
Job Summary
- Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply including Black Indigenous and People of Color immigrants refugees women LGBTQ people with disabilities veterans and those with lived experiences.
The Adult Services Division (ASD) is seeking qualified internal candidates for a Special Duty Assignment (SDA) opportunity to establish and support a new Provider Supports Team within the Community Investments and Provider Supports (CIPS) section.
The Provider Supports Team will serve as ASDs centralized resource for provider capacity building technical assistance coordination language access administration provider learning and development and provider readiness initiatives for the division. The team will play a key role in strengthening the Veterans Seniors and Human Services Levy (VSHSL) provider network and advancing equitable access to County funding opportunities.
The Provider Supports Specialist reports to the Provider Supports Lead and provides programmatic operational and administrative leadership for several provider-facing initiatives within the Community Investments and Provider Supports section.
The Specialist coordinates day-to-day administration of the Veterans Seniors and Human Services Levy (VSHSL) Technical Assistance and Capacity Building (TACB) program Language Access program provider training activities and provider engagement initiatives. The position also supports planning and development of the VSHSL Provider Academy Pilot Program and assists with implementation activities supporting the SS7 Countywide Nonprofit Workforce Survey strategy.
This position regularly works with community-based organizations technical assistance providers consultants language access vendors procurement staff contract managers fiscal staff and division leadership to strengthen provider capacity and improve provider access to County resources.
The ideal candidate is highly organized enjoys managing multiple projects simultaneously excels at building collaborative relationships and is passionate about supporting nonprofit organizations that serve King County communities.
WHO MAY APPLY:This position is open only to current Adult Services Division (ASD) Career Service employees who meet the minimum for this selection process will take place on or around 9/4/2026
APPLICATION PROCESS
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:- NeoGov Job Application(The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions(The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Please Note: This selection process may also be used to create a pool of candidates for current and future career service term-limited temporary and special duty opportunities. This pool will be active for 6 months.
WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) position anticipated to end 24 months from the start date but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday 8 am - 5 pm. This position is represented by Protec17.
MISSION CRITICAL POSITION STATUS:This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive department director or agency head all employees regardless of designation are expected to report to work or request leave during an emergency or inclement weather. For more detailed information please visitHR Policy County Operations During Emergency Situations and theKing County Guidelines for Workforce Management in an Emergency.
TELEWORKING REQUIREMENT:DCHS works in a hybrid model with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle WA 98104.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
- Job Duties
Technical Assistance and Capacity Building (TACB) Program Coordination (30%)
Coordinate administration of the VSHSL Technical Assistance and Capacity Building (TACB) program to ensure providers receive timely high-quality organizational development support.
Responsibilities include:
- Coordinate day-to-day administration of TACB grants and contracted technical assistance resources.
- Maintain inventories of approved technical assistance providers consultants and subject matter experts.
- Assist with identifying vetting onboarding and monitoring technical assistance contractors.
- Coordinate referrals and facilitate connections between VSHSL providers and TACB contractors.
- Track provider utilization contractor performance expenditures and outcomes.
- Collect provider feedback and recommend improvements that strengthen the effectiveness of TACB investments.
- Maintain program documentation tracking systems and administrative records.
Provider Training Learning and Engagement (25%)
Coordinate learning opportunities that strengthen provider knowledge skills and organizational capacity.
Responsibilities include:
- Coordinate provider trainings webinars workshops communities of practice and learning events.
- Manage event planning scheduling registration communications and logistics.
- Develop and distribute provider-facing educational materials and resources.
- Coordinate presenters facilitators and subject matter experts.
- Support evaluation of learning activities and identify opportunities for continuous improvement.
- Assist with provider outreach and ongoing engagement activities.
Language Access Program Administration (20%)
Coordinate administration of the VSHSL Language Access Program supporting funded providers throughout King County.
Responsibilities include:
- Coordinate provider requests for interpretation and translation services.
- Serve as the primary liaison between providers and contracted language access vendors.
- Track requests expenditures utilization and service delivery.
- Monitor invoices and administrative documentation.
- Develop provider guidance and resource materials related to language access services.
- Identify opportunities to improve efficiency accessibility and provider awareness of available resources.
Provider Academy Planning and Development Support (15%)
Support development of the VSHSL Provider Academy Pilot Program.
Responsibilities include:
- Assist the Provider Supports Lead and Chief of Community Investments and Provider Supports with planning and development activities.
- Conduct research regarding provider readiness nonprofit capacity building and organizational development models.
- Assist with drafting the Provider Academy proposal.
- Support development of curriculum materials participant resources recruitment materials and application processes.
- Assist with developing participant tracking systems evaluation tools and reporting mechanisms.
- Coordinate planning meetings and stakeholder engagement activities.
Workforce Strategy and Program Administration (10%)
Support ASD responsibilities related to provider workforce initiatives and program administration.
Responsibilities include:
- Coordinate implementation activities assigned to ASD supporting the SS7 Countywide Nonprofit Workforce Survey strategy.
- Maintain project plans work trackers performance measures and administrative records.
- Prepare reports briefing materials meeting summaries and presentations.
- Coordinate meetings with partner organizations and internal stakeholders.
- Perform additional duties and special projects as assigned.
- Experience Qualifications Knowledge Skills
- A bachelors degree in Public Administration Human Services Business Administration Organizational Development Communications or a related field and/or an equivalent combination of education and experience that provides the required knowledge skills and abilities needed to be successful.
- Three years of progressively responsible experience supporting one or more of the following:
- Local non-profit or human services Program coordination
- People-based Project management
- Community engagement
- Human services administration
- Provider support
- Contract administration
- Organizational development
- Training coordination
Desired Experience Qualifications Knowledge Skills
- Experience coordinating multiple projects simultaneously.
- Experience organizing trainings workshops conferences or learning events.
- Knowledge of nonprofit organizations and the human services sector.
- Experience working with community-based organizations.
- Experience coordinating contracts consultants or vendor relationships.
- Familiarity with technical assistance organizational development or capacity-building initiatives.
- Knowledge of language access principles and culturally responsive service delivery.
- Strong organizational and project management skills.
- Ability to prioritize competing assignments and meet deadlines.
- Excellent written verbal and interpersonal communication skills.
- Strong customer service orientation and relationship-building skills.
- Ability to analyze information and recommend process improvements.
- Proficiency using Microsoft Office applications and project tracking tools.
- Supplemental Information
Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Application Process
If you are interested in pursuing this position and supporting King Countys vision for unified equitable and high-performing government please follow the application instructions carefully. Provide us with your work history as applicable ensuring that you provide details that highlight your ability to fulfill the requirements for this position.
If you need this announcement in an alternate language or format or you would like to request accommodation or assistance in the application or assessment process please contactGreg
King Countys Vision Mission and ACTIVATE Values unite us.
King County serves residents with a relentless sense of urgency delivering on commitments with transparency and accountability. We are action-oriented creative problem solvers who collaborate across roles engage directly with communities and challenge the status quo to achieve meaningful impact. As a unified team we uphold high ethical and stewardship standards embrace change stay curious and continuously improve. Across all interactions we listen first act quickly and stay aligned as a team to earn and sustain public trust. Learn more about our Vision Mission and ACTIVATE Valueshereand visit our Why work at King County pagehere.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on sex race color national origin ethnicity religious affiliation disability sexual orientation gender identity or expression age except by minimum age and retirement provisions pregnancy status as a family caregiver parental status marital status military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the persons sexual orientation or gender identity or expression citizenship or immigration status genetic information or other protected class. However to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law regulation or government contract it is not an unfair practice.
Required Experience:
IC