Program Specialist
Washington, DC - USA
Job Summary
The incumbent serves as a Program Specialist providing analytical and specialized support to Office of Human Resources by evaluating the effectiveness efficiency productivity of human resources programs and administrative operations.
As a Program Specialist GS- 0301-12 your typical work assignments may include:
- Coordinates and manages a wide range of administrative operations and support programs for OHR requiring the application of administrative skills to identify and resolve problems involving interrelated administrative activities competing priorities and agency requirements;
- Conducts studies and evaluations of complex HR administrative workflows involving multiple processes and organizational requirements and independently identifies systemic bottlenecks operational redundancies and procedural deficiencies;
- Gathers analyzes and interprets HR operational metrics to evaluate program effectiveness and operational performance and applies analytical methods to identify significant trends determine the causes of problems develop conclusions and formulate data-driven justifications and recommendations for senior management;
- Reviews and interprets agency guidance and regulations to determine their applicability to OHR administrative processes and recommends appropriate actions to management to maintain compliance; AND
- Provides advice and guidance to OHR supervisors and staff regarding administrative processes procurement guidelines and systemic change management protocols and serves as a technical advisor on complex administrative matters.
- U.S. Citizenship Required.
- Males born after 12/31/1959 must be registered for Selective Service.
- This is not a remote position.
- Relocation expenses are not authorized.
- This is a Competitive Service position.
- This position is not part of the Bargaining Unit.
- You may be required to complete as applicable a new one-year probationary period or two-year trial period if appointed.
- If you are a current status federal employee you may be required to complete another one-year probationary period if selected.
- Subject to a background investigation prior to appointment.
- Submit complete application package online by 11:59 PM EST on the closing date.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT
The ideal candidate for the Program Specialist position will have experience analyzing and evaluating human resources or administrative programs coordinating complex operational activities and developing recommendations to improve program efficiency and effectiveness. The candidate should demonstrate strong analytical and problem-solving skills with the ability to interpret policies and regulations analyze operational data and identify process improvements. Excellent communication and interpersonal skills are essential to effectively advise management coordinate with stakeholders and manage competing priorities. The ideal candidate will also be detail-oriented organized and able to independently manage projects and administrative initiatives through completion.
MINIMUM QUALIFICATIONS
Applicants must have one year of specialized experience equivalent to the GS-11 grade level which has provided them with the knowledge skills and abilities to successfully perform the duties of the Program Specialist at the GS-12 grade level.
Specialized experience includes:
- Experience conducting studies and evaluations of administrative or human resources programs including analyzing operational processes and performance data identifying trends or deficiencies and developing recommendations to improve program effectiveness and efficiency;
- Experience independently planning coordinating and managing administrative operations or support programs including tracking deliverables and program milestones resolving competing priorities and coordinating activities among multiple organizational stakeholders; AND
- Experience interpreting and applying organizational policies regulations or administrative requirements; developing or revising standard operating procedures; and recommending corrective actions or process improvements to enhance operational efficiency consistency and compliance.
TIME-IN-GRADE REQUIREMENTS
All current and former Federal employees must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-11 or equivalent grade level of the federal service is required to qualify for this position.
(NOTE: All current and former Federal employees must provide a copy of their SF-50 Notice of Personnel Action that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title series grade step tenure code (1 or 2) and type of service (Competitive). You may determine your current status by checking block 24 on your SF-50. Block 24 must reflect 1 or 2. Also block 34 must reflect 1.
NOTE: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
There is no substitution of education for experience for this position.
SUPPLEMENTARY VACANCIES
Supplementary vacancies may be filled in addition to the number stated in this announcement.
EQUAL EMPLOYMENT OPPORTUNITY / REASONABLE ACCOMMODATION
The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race; color; religion; sex; national origin; age; disability; genetic information; pregnancy childbirth or a related medical condition.
Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agencys Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities please click on the following website here.)
PLACEMENT POLICY
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by appointment reassignment change to lower grade or promotion. Management may use any one or any combination of these methods to fill the position.
PROBATIONARY/TRIAL PERIOD
As a condition of employment for accepting this position you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
In determining if your employment advances the public interest we may consider:
Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
ALTERNATE APPLICATION INFORMATION
Applicants may contact the Office of Human Resources.
The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases flexible hours and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules Employee Assistance Program and the Childcare Subsidy Program) the Federal Employees Health Benefits (FEHB) Program Flexible Spending Accounts Life Insurance Long-Term Care Insurance Thrift Savings Plan and the Transit Benefit Program.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC