Program Assistant

Type of Appointment: Full-Time Long Term Temporary (One-Year Appointment)

Job Classification: Student Services Professional IB

Anticipated Hiring Range: $4150 - $4482 max

Work Schedule: Monday - Friday 8:00am -5:00pm with 1-2 days a week of adjusted schedule evening hours as needed


THE DEPARTMENT:

The Student Support and Equity Programs (SSEP) department aims to make a positive difference in the lives of students through high-quality programs and services that support student success. The department oversees various programs and service areas that support populations that are primarily first-generation low-income students such as the Educational Opportunity Program (EOP) Project Rebound (PR) Renaissance Scholars (RS) and Undocumented Students Services (USS).

Undocumented Students Services supports the holistic success (academic personal professional) of undocumented students at Cal Poly Pomona. Services are open to all in the Bronco community which includes students who come from mixed-status families Temporary Protected Status (TPS) refugee status and undocumented with or without Deferred Action for Childhood Arrivals (DACA).

DUTIES AND RESPONSIBILITIES:

Outreach Community Engagement and Special Projects:

• Assist with outreach efforts for Undocumented Students Services (USS) and other departmental outreach efforts as needed ( events tabling enrollment support)
• Assist with community engagement both on and off campus with community organizations and/or donors as appropriate.
• Assist with the program/center newsletter(s) website and social media.
• Assist with special projects as needed with event planning coordination and facilitation (i.e. Student Retreat(s) monthly meetings community events Success Seminars mixers graduation events. etc.)

Programming and Student Development:

• Assist students faculty staff and visitors visiting the office/center and make appropriate referrals to on and off campus resources as needed.
• Help with the logistics and coordination of educational enrichment and community building activities that foster a positive learning community and leadership development for students.
• Assist with the leadership development of office student staff (Peer Mentors Student Engagement Ambassadors etc.); assist with on boarding and trainings etc.

Administrative and Operational Support:

• Assist with various office and program operational tasks such as office coverage tracking reports (i.e. scholarship verification tracking etc.) assessment etc.
• Support the administrative and logistical needs required to execute services successfully (i.e. travel communication RSVPs room reservations catering invoices etc.).
• Assist with hiring and payroll of student staff (Handshake postings HR paperwork prep and student timesheets etc.)

Participate in meetings committees and professional development activities:

• Meet regularly with Lead(s); follow up on action items as appropriate.
• Participate in SSEP and unit area(s) staff meetings and assigned committee meetings.
• Participate in department in-services training professional development activities as appropriate and needed to better serve SSEP student populations.

QUALIFICATIONS:

• Combination - Equivalent to graduation from a four-year college or university in one of the behavioral sciences public or business administration or a jobrelated field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a yearforyear basis.
• DL NUMBER - Driver License Valid and in State
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate-level jobrelated education may be substituted for the required experience.
• Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization procedures and activities of the specific campus to which the position is assigned; and the basic principles practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty CSU administrators student organizations and other private and public agencies.

PREFERRED QUALIFICATIONS:

• Knowledge and experience working with undocumented low-income first-generation and diverse student populations
• Strong verbal and written communication skills including phone and in-person emails texts etc.; communicate and listen attentively
• Excellent interpersonal communication skills ability to cultivate strong interpersonal relationships with students faculty and staff and work effectively with individuals of varying social and cultural backgrounds
• Must protect the confidentiality of student personal information and comply with the Family Educational Rights and Privacy Act (FERPA)
• Must comply with all university procedures and policies; interpret CSU admissions and financial aid guidelines
• Technology savvy; proficiency in Microsoft applications

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSUs mission is to prepare educated responsible individuals to contribute to Californias schools economy culture and future. As an agency of the State of California the CSUs business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information go to the California State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified determining the suitability of the candidate for the position Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature gravity and recency of the conviction the candidates conduct performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information go to the California State University Background Check Policy.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

CSU Classification Salary Range

This position is part of the APC bargaining unit 4. The CSU Classification Standards for this position are located on the CSU Classification Standards CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $4150 and maximum $5076 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information go the I-9 Acceptable Documents website.

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Drivers license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points if their license is Class C or 4. Not have more than 5 DMV Points if their license is Class A B or C with endorsements. For more information go to the Authorized University Driver Policy.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation including the Jeanne Clery Campus Safety Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) Cal Poly Pomonas Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomonas Annual Security Report and Cal Poly Pomonas Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. For more information see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at . For more information go to Employment Notices.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

As a federal contractor Cal Poly Pomona complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.

Other Notices

For other important employment notices we invite you to visit Cal Poly Pomonas Employment Notices web page.