Program Assistant I Investigative Operations Specialist

THIS POSITION IS OPEN TO COLORADO RESIDENTS ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON TUESDAY NOVEMBER 3 2026

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace and Colorado communities with a variety of consumer protection and safety programs.

This is a values-driven organization committed to accountability agility collaboration and respect.

We believe in outstanding customer service an inclusive culture continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work we offer excellentbenefits:

• Strong secure yet flexible retirement benefits including aPERADefined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplementedHealth Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHubstate employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs such as flexible schedules training and more

• Access to participate in employer-supported employee affinity spaces

• RTD EcoPass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to agency website:Colorado Department of Labor and Employment

  CDLE has implemented a pilot program on March 1st 2022 which will award Disability Hiring Preference Points similar to the Veterans Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate please visit our website: NOTE: With the beginning of this program CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening comparative analysis or interviews.

The salary range for this position is:
$25.93 - $34.38 Hourly
$2074.62 - $2750.77 Biweekly
$4495.00 - $5960.00 Monthly

The Family and Medical Leave Insurance Divisions (FAMLI) Policy unit administers and executes all compliance and regulations for the FAMLI division and program. This includes all legal analysis research rulemaking and communications all of which are critical to the programs success. The unit educates the public about their rights and responsibilities under the laws and regulations within the units statutory authority and jurisdiction. This includes monitoring legislation case law and internal appeals impacting the Division supporting FAMLIs rulemaking including legal research stakeholder outreach public hearings and coordination with the Attorney Generals Office; preparing legislative budget impact statements; responding to requests from members of the General Assembly; making recommendations to Division and Department leadership concerning changes to policies and procedures; assisting with technical requests from members of the General Assembly; and providing support to the Division Director for various hearings and presentations to the General Assembly and Congressional staff. This unit also works closely with the Divisions operations teams including technology communications and customer service to ensure the accurate application of policies rules regulations and laws across various systems processes and areas of compliance.

The Job Protection Retaliation and Interference Investigations Section of the Policy Unit is responsible for investigating possible violations of the job protection retaliation and interference provisions of the FAMLI Act and its implementing regulations. This Section is tasked with the legal analysis review and approval of the FAMLI Divisions positions and communications related to job protection retaliation and interference. This Section guides the development of rules and guidance on both the substantive and procedural aspects of investigations into job protection retaliation and interference.

This position serves as the primary liaison and central point of contact for the Job Protection and Retaliation Unit maintaining comprehensive oversight of all incoming complaints. Functioning with a high degree of independence this role continuously evaluates operations to identify develop and execute the process improvements necessary to manage a high-volume quasi-judicial docket.

As the units primary gatekeeper the position conducts initial jurisdictional triage of incoming complaints analyzing complex documentation to distinguish relevant from irrelevant claims and presumptive FAMLI eligibility before complaints are advanced for formal investigation. To mitigate compliance risks this position exercises centralized control over the units system of record meticulously tracking strict investigative deadlines managing active caseload assignments and proactively advising senior management of approaching deadlines and compliance risks.

Furthermore this position provides advanced technical support to the unit by organizing voluminous evidentiary productions protecting highly confidential information and serving as the final quality-control checkpoint to ensure all administrative correspondence is polished and accessible. Ultimately by engineering the units operational framework this role ensures the seamless delivery of division services and empowers the investigative team to focus exclusively on neutral fact-finding and complex legal adjudications.

H4R1XX Program Assistant I

Minimum Qualifications:

Four (4) years of relevant experience in an occupation related to the work assigned to this position such as paralegal experience litigation experience employment law AG office experience personal injury court administration.

Or

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years

• Paralegal certification/ Degree in paralegal studies from an ABA certified program
• Previous docketing experience
• Previous experience working within complex record systems
• Experience in litigation employment law wage & hour discrimination & leave law

• Demonstrated critical thinking skills to evaluate analyze and decide clearly and quickly to solve problems.

• Impeccable organizational skills and meticulous attention to detail.

• Proven ability to accurately prioritize coordinate several competing responsibilities and meet strict deadlines while providing oversight over incoming complaints into the JPRI Unit.

• Superb written and oral communication skills.

• Demonstrated ability to maintain a neutral professional calm and collaborative demeanor during high-stakes interactions with distressed or agitated parties.

• Prior experience conducting limited fact-finding interviews and summarizing interviews for investigative purposes.

• Advanced computer skills including strong proficiency with Google Workspace Microsoft Office and Adobe Acrobat Pro.

• Specific expertise in formatting editing organizing redacting bookmarking hyperlinking and Bates labeling voluminous evidentiary documents.

• Prior experience handling highly sensitive personnel medical and legal evidence.

• Capacity to see problems as opportunities to find creative and effective solutions that enhance overall unit productivity.

Appeal Rights:

For questions regarding this recruitment please contact:

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online applicationCDLE does not accept attachments of any kind during the application process.Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use see resume or see attached statements on your application.CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process & Exam

After minimum qualification screening the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education experience minimum qualifications and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling grammar and clarity of your writing) as well as the content of your answer.

Work Visas

CDLE does not sponsor Work Visas of any type.

Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the informations accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore active and direct participation in the interview process is required.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinators at .Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort please call .

While a salary range is posted for this position an eventual salary offer is determined by a comprehensive salary analysis which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.