Program Assistant

Job Title:Program Assistant

Job Summary:

CASES is currently seeking a Program Assistant for our Pretrial Services Department. The Program Assistant is an integral staff member providing administrative fiscal and billing support. The Program Assistant ensures the teams smooth and effective functioning by working closely with the Borough Director and additional program staff to ensure the smooth and efficient functioning of program activities. We are looking for someone who is committed to making a positive impact in the lives of individuals involved in the criminal justice system. The ideal candidate will have excellent organizational skills effective communication abilities and the ability to prioritize tasks effectively.

CASES Supervised Release Program (SRP) annually diverts 7500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults people with substance use disorders and mental illnesses and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.

Shift Hours:This position is full-time Monday Friday from 9:00 AM - 5:00 PM

Salary:The salary for this role is $49173 per year

Location Address: 25 Chapel Street11th Floor Brooklyn NY 11201. Our office is easily accessible by public transportation.

Workplace Flexibility: Hybrid - (for roles that have one day remote)

What You Will Be Doing:

• Monthly Order and delegation of phones including maintaining relationship with phone vendor
• Receive and screen telephone calls and answer program inquiries via phone email and mail
• Provide triage support and direct assistance to program participants as needed
• As assigned by program leadership assist with the scheduled system of appointment reminders to help ensure participants receive timely notification of upcoming supervision contacts and court appearances
• Perform data entry to enroll participants in Supervised Release including legal information demographic information enter appointment attendance and other program information into the database as needed ensuring accuracy
• Enter participant data into the database including pretrial supervision track compliance with supervision appointments re-arrest information and case outcome
• Complete and prepare for submission compliance documentation needed for the District Attorneys Alternative Sentencing Office judges and the Criminal and Supreme Court Compliance and All-Purpose Parts
• Complete any other tasks as required by the Program Director and supervisory staff

What We Are Looking For:

• Associate degree or High School Diploma/HSE with 2-3 years experience
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Respect for confidentiality
• Strong interpersonal skills
• Highly proficient in word processing and spreadsheet applications (MS Word Excel) experience with PowerPoint; and
• Must be a self-starter and able to work independently
• Must be able to lift 5-10 lbs
• Must be able to sit for extended periods

Employee Benefits:

CASES cares about employee wellbeing and we offer a comprehensive benefits package to support you and your family including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race color ethnic or national origin age religion creed gender sexual orientation disability or marital military or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.