Professional Services Consultant EMEA

• Atlanta
• Hybrid

Job Description

About MTech Systems

We are seeking a dynamic and technically skilled Professional Services Consultant to join our EMEA team.

In this role you will design develop and implement custom reporting integrations and data solutions within MTechs cloud-based platform. You will work closely with clients across the region to ensure data flows effectively between MTech systems and external platforms.

This is a highly technical client-facing consulting role requiring strong SQL data integration and problem-solving capabilities.

About the Role

We are seeking a driven and technically strong Professional Services Consultant to support the implementation and optimization of MTechs cloud-based solutions.

This role sits within the Professional Services team and is responsible for designing and delivering custom reporting integrations and analytics solutions that align with customer business processes. You will work directly with clients across a variety of functionsfrom executive stakeholders to operational teamsto ensure MTechs platform integrates seamlessly with their systems and workflows.

What Youll Do

Client Engagement & Discovery

• Partner directly with MTech customers to understand business processes workflows and system requirements
• Lead discovery and blueprint sessions to define solution scope
• Produce technical documentation such as data mappings interface specifications and report definitions
• Ensure adherence to internal project and governance standards
• Communicate clearly with clients across both technical and non-technical audiences

Custom Reporting & Analytics Development

• Design and develop custom reports and analytics outputs based on client requirements
• Define reporting structures including metrics views and data classes
• Troubleshoot and resolve reporting issues or defects
• Support testing validation and go-live activities
• Provide post-go-live support (hypercare) for continuous improvement

Systems Integration & Data Solutions

• Design and implement integrations between MTech applications and external customer systems (e.g. ERP platforms)
• Define integration architecture data schemas and exchange methods
• Develop test and deploy integration solutions
• Train and support internal teams and customers on integration usage

Training & Consulting

• Deliver training to clients and internal teams on reporting and integration tools
• Guide customers on leveraging MTechs data model and database structure
• Collaborate cross-functionally with deployment and project teams to ensure alignment on solutions