Production Support Engineer with Java & .NET
Job Location:
Job Location:
Sioux Falls, SD - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Production Support Engineer with Java & .NET (80% java 20% .Net)
Location: Sioux Falls SD (Hybrid from day 1)
Note: Independent Visa only
Job Description:
- Lead production support for critical enterprise applications ensuring high availability stability and SLA adherence.
- Provide L2/L3 support including incident triage root cause analysis (RCA) and permanent fixes for Java /Classic ASP applications.
- Hands-on experience with Java 17 Spring Boot and microservices-based architectures in production environments.
- Working knowledge of Classic ASP VBScript Framework for troubleshooting and minor enhancements.
- Manage and support IIS servers including application deployment configuration SSL management and performance tuning.
- Monitor applications proactively and implement logging alerting and observability practices (e.g. AppDynamics Splunk etc.).
- Perform defect fixes minor enhancements and code deployments in a controlled release environment.
- Drive problem management including trend analysis and continuous service improvements.
- Work with Dev/Infra teams to ensure CI/CD pipeline stability and smooth deployments.
- Optimize SQL Server performance including query tuning and database troubleshooting.
- Ensure application security compliance leveraging Spring Security and enterprise standards.
- Support cloud-hosted and hybrid environments (Azure preferred).
- Provide technical leadership mentor team members and drive best practices in support processes.
- Collaborate with business stakeholders for issue prioritization and communication during incidents.
- Experience in Life Insurance domain (policy admin systems workflows) is highly preferred.
