Product Manager, SMBs North America

As a Senior Product Manager for SMBs at Wise North America you will be the dedicated owner of our North American business / SMB strategy. You will move us beyond simple transactions to provide a comprehensive everyday account proposition that solves real-world challenges for the 33.3 million US small businesses.

You will be a mini-CEO of the SMB product line with the autonomy to build a vision and roadmap that spans the next 12-24 months. You will work within the NorthAm squad structure influencing both regional and global product teams to execute on a roadmap that unlocks new revenue lines such as SMB credit working capital and supplier/contractor onboarding with the intent to grow our market share significantly.

Responsibilities:

• Own the Voice of the Customer: Run ongoing qualitative research (customer interviews UX sessions etc.) specific to US SMBs. You will launch and manage a Customer Advisory Council to validate hypotheses and confirm roadmap plans.

• Develop the Strategy: Create a 12-24 month roadmap to enhance the US Business Account proposition and drive our growth to being a formidable player in the Small and Medium Business Segment. 

• Drive Execution: Ship features by working with multiple regional and global product teams. You will own the end-to-end success of the business segment influencing global teams to build functionality that materially impacts NorthAm customers.

• Be Data-Driven: Define key metrics measure the impact of your work and use an analytical mindset to make informed decisions in a fast-moving environment. You will be responsible for driving and advocating for price drops and optimizations by partnering with global Pricing and Finance teams.

Qualifications :

• Experience: 7 years of experience in product management with a track record of driving growth in fintech neobanking or SaaS for small businesses.

• Market Insight: Deep understanding of the US neobank/fintech competitive landscape (e.g. Mercury Relay BlueVine) and how to translate those moves into implications for Wise.

• Strategic Vision: Ability to build a defensible product roadmap and front load the analysis work required to get complex features to a dev-ready state.

• High Agency: A founders mentality with the drive to identify obstacles create solutions independently and own outcomes from conception through to full execution.

• Stakeholder Management: A clear and logical communicator who can effectively influence global and regional product teams engineering compliance and marketing without necessarily having a dedicated engineering squad reporting directly to you.

• Bias for Action: A hands-on proactive mindset. You are comfortable working cross-functionally to unblock product shipping and are passionate about solving the unsolved problems in our SMB segment

• Mission Alignment: A genuine passion for Wises mission of making money without borders.

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

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Remote Work :

No

Employment Type :

Full-time