Product Manager, Care Delivery

Maven Clinic is the worlds largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise the company partners with more than 2300 employers and health plans to provide end-to-end womens and family health programs spanning fertility and family building maternity and newborn care parenting and pediatrics and menopause and midlife improving clinical outcomes reducing healthcare costs and expanding equitable access to high-quality care at scale. Through its consumer platform Maven provides direct access to virtual care across 30 specialties as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst Sequoia Dragoneer Investment Group Oak HC/FT StepStone Group Icon Ventures and Lux Capital. Recognized for innovation and industry leadership Maven has been named to the TIME100 Most Influential Companies CNBC Disruptor 50 Fast Companys Most Innovative Companies and FORTUNE Best Places to Work. Learn more at

An award-winning culture working towards an important mission Maven Clinic is a recipient of over 30 workplace and innovation awards including:

• TIME 100 Most Influential Companies ()
• Fortune Change the World (2024)
• CNBC Disruptor 50 List ()
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies ()
• Fortune Best Workplaces NY ()

About the Role:

Care Delivery is the infrastructure that powers how Maven members access care and how our providers deliver it. Every program we run across maternity fertility menopause and pediatrics depends on it. Its where clinical workflows provider tooling and the systems that make care measurable billable and scalable at Mavens scale all come together.

Were looking for a Product Manager to help build that platform: the EHR and clinical tooling provider workflows messaging and the data and billing infrastructure that turn Mavens care model into something reliable and scalable. Youll own defined capabilities within the platform and drive them from problem to shipped in close partnership with engineering clinical design and operations. Its a high-leverage seat. What you build here touches every program Maven offers.

Youll report to the Group Product Manager Care Delivery and work closely with our providers as well as Clinical Product Member Experience Operations and the Data and AI Platform teams.

What Youll Do:

• Own specific Care Delivery capabilities end-to-end provider workflows clinical documentation messaging scheduling and matching or quality and billing infrastructure from problem definition through launch and iteration.
• Make crisp well-reasoned product decisions especially where clinical accuracy and provider experience are both at stake.
• Use AI hands-on to move faster prototyping with AI tools to test ideas and pressure-test flows before committing engineering time and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience.
• Partner daily with engineering and design to ship reliable platform capabilities and with clinical and operations partners so that what you build works for real providers and members.
• Translate regulatory and quality requirements like HEDIS measures and clinical coding into clean product experiences that add value without adding friction.
• Instrument what you ship watch how it performs and iterate. Bring data to every decision.
• Build platform primitives reusable capabilities that serve many programs rather than one-off features.
• Bring a point of view on how AI can improve care delivery workflows and put it to work in how you build.

What Youll Bring:

• 3 years in product management ideally with some time in healthcare tech or another complex regulated or operations-heavy domain.
• A strong executor: you take ambiguous problems break them down and ship without needing everything defined for you.
• Solid data instincts: you define the right metrics work with real datasets and communicate findings clearly to both clinical and commercial audiences.
• Comfort with technical and clinical complexity: you can hold your own in an engineering sprint and a clinical review and youre eager to learn the domain fast (FHIR interoperability EHR workflows).
• Genuine care for providers and members: the people using what you build show up in your decisions.
• Clear direct communication and strong cross-functional collaboration.
• Fluency with AI and a genuine desire to build with it: you understand how modern AI models work well enough to know where theyre reliable and where they arent you reach for AI tools to prototype and think and youre excited to ship AI-powered features rather than just talk about them.
• Bonus: experience with EHR or EMR systems clinical workflows healthcare interoperability or provider-facing tools.

The base salary range for this role is00 per will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications experience and skillset.

Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco CA; secondary locations include Seattle WA and New York NY.

Our teams primarily operate from the New York Metropolitan area NY San Francisco/Bay Area CA and Seattle WA. For those in our New York City office we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday Wednesday Thursday). For those based in San Francisco/Bay Area CA and Seattle WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health well-being and career development helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health dental and insurance plan options we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists including care for mental health reproductive health family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work in office meals and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens whove been with us for 1 year)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees with immediate vesting

These benefits are applicable to Maven Clinic -based full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. Maven is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Maven Clinic interview requests and job offers only originate from an @ email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries please contact us at.