Product Engineer
Job Location:
Totowa, NJ - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
Product Engineer Product Support
We are seeking a selfmotivated processdriven Product Engineer to join our Product Support team. This role is responsible for defining and executing product service strategies for the KLAECI Division ensuring robust serviceability across the full Product Life Cycle (PLC).
At KLA we dont just build cutting-edge semiconductor equipmentwe empower innovation at the system level. We are looking for a self-driven technically curious Product Engineer with strong system-level understanding of chemistry within capital equipment and a passion for field service and product support.
This is a high-impact role where you will bridge engineering service and customersowning how our products are supported maintained and continuously improved across their lifecycle.
Why This Role Stands Out
Work on complex capital equipment systems combining chemistry hardware and service engineering
Directly influence product design for serviceability and reliability
Partner cross-functionally with Engineering Service and global teams
Gain customer-facing exposure supporting real-world deployments
Play a key role in new product introductions (NPI) and long-term product success
What Youll Do
Own serviceability across the product lifecycle (PLC)
Partner with engineering early in development to ensure products are designed with service reliability and uptime in mindLead Product Support Strategy
Develop and execute Service Readiness Reviews (SRR) and Design for Service (DFS) plans for new product releasesDrive Reliability & Cost Optimization
Improve field performance through preventive maintenance optimization troubleshooting insights and retrofit strategiesEnhance Field Execution & Best Practices
Collaborate with global teams to develop and refine Best Known Methods (BKMs) and deliver impactful trainingSupport the Installed Base
Analyze field issues refine service documentation improve training and drive continuous improvement across global operationsEngage Directly with Customers
Travel onsite to support tool installs escalations and performance optimization
What Were Looking For
Strong system-level knowledge within capital equipment or advanced manufacturing environments
Hands-on experience in technical service troubleshooting or product support
Ability to connect engineering design with real-world service challenges
Passion for solving complex problems and improving product performance in the field
Strong collaboration skills across engineering service and customer teams
Travel
Approximately 20% travel including domestic and occasional international trips
Ideal Background
Semiconductor or capital equipment industry experience
Technical Support Engineer (TSE) or Product Engineer background
Experience supporting systems involving chemical processes semiconductor process equipment fluid systems or material interactions
Minimum Qualifications
Masters Level Degree and 0 years related work experience; Bachelors Level Degree and related work experience of 2 years; OR equivalent work experience
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
IC
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
