Product Development Engineer – Quality Powertrain Systems & Issue Resolution

We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative exciting and sustainable ideas to have opportunities around the world for you to contribute to advancements in autonomy electrification smart mobility technologies and more!

In this position...

We are seeking a Resolution-Focused Quality Engineer to lead the rapid elimination of powertrain controls and calibration-related technical this role you will move beyond data observation to own the end-to-end solution. You will serve as the primary driver between Quality Product Development and Calibration teams to ensure field issues are contained resolved and prevented from recurring in future programs.

This role is a critical bridge within the engineering organization. You will lead cross-functional task forces to navigate complex technical challenges and push engineering fixes through to production and the field. The ideal candidate is a proactive fixer with a technical background in Powertrain Systems (ICE Electrified/xEV Transmission or Driveline) and Diagnostics who possesses the influence to drive action and improve customer satisfaction.

What youll do...

• Drive End-to-End Resolution: Lead the lifecycle of top powertrain controls and calibration concerns managing the process from initial field detection to verified implementation of the fix.
• Lead Technical Task Forces: Orchestrate cross-functional war rooms and rapid-response teams to define root causes and execute corrective actions for hardware software or calibration concerns.
• Influence Engineering Priorities: Negotiate with engineering and calibration departments by presenting data-backed technical business cases that demand immediate resolution action.
• Project Manage Field Fixes: Manage the rollout of software updates and service calibrations ensuring that Service Engineering and Manufacturing teams are aligned to meet aggressive resolution timelines.
• Verify Solution Effectiveness: Track post-implementation performance in the field to ensure the fix successfully resolved the customer concern without introducing secondary failure modes.
• Orchestrate Service Documentation: Lead the development of Technical Service Bulletins (TSBs) and service instructions to ensure dealership and field technicians can resolve issues efficiently.
• Enforce Prevent Reoccurrence (PR): Document lessons learned and capture technical data to ensure failure modes are integrated into future design rules and best practice calibration sets.
• Manufacturing & Launch Support: Drive timely resolution for launch-critical quality issues involving system functionality or diagnostic calibrations at the assembly plant.

Youll have...

Minimum Requirements:

• Bachelors degree in Engineering (Mechanical Electrical Aerospace or equivalent) or a related field
• 3 years of experience in an automotive engineering role with a focus on technical problem-solving (e.g. Quality Resident Engineering Systems Engineering or Calibration).
• Demonstrated experience leading root cause analysis investigations using structured methodologies (e.g. 8D 5-Why Fishbone or Red X).
• Proven ability to drive results in a matrixed environment where you must influence cross-functional teams without direct authority.
• Working knowledge of powertrain calibration delivery vehicle-level data acquisition or diagnostic monitor functionality.
• The Engineer will be responsible for using CAD to support quality investigations and issue resolution. This roll also requires the usage of six sigma resolution techniques like DMIAC.
• Valid Drivers License (to support vehicle-level data collection or testing as needed).
• Please Note: This role is currently posted under the IPTSE - ICE Propulsion Thermal Systems Engineering group after onboarding this role will be transferred to the VPSE - Vehicle Propulsion Systems Engineering group.

Even better if you have

Preferred

• Bias for Action: A track record of significantly reducing Time-to-Fix metrics for complex technical issues.
• Quality Certification: Six Sigma Green Belt or Black Belt certification.
• Project Management Skills: Experience leading Tiger Teams or using project management tools (e.g. Jira ADO) to track issue resolution progress.
• Technical Toolset: Proficiency with vehicle networking tools (e.g. CANalyzer INCA or PUMA) and enterprise quality management systems.
• Regulatory Knowledge: Understanding of global emissions and On-Board Diagnostic (OBD) regulatory requirements.
• Communication Excellence: Demonstrated ability to translate complex technical failures into clear actionable executive summaries for senior leadership

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and 8 and ranges from $86600-$166200.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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