Principal Technical Product Manager- Billing Platform

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Job Overview
This role leads the end-to-end management of complex technical products to meet specific business objectives and customer needs. It involves defining product vision strategy and roadmaps while collaborating with cross-functional teams to deliver technical solutions. The role requires analyzing market data customer insights and industry trends to prioritize product features and innovations. Success is measured by product performance customer satisfaction and alignment with business goals. The work impacts organizational growth and enhances customer experiences through effective product delivery and technical leadership.

Job Responsibilities:

• Own the product lifecycle for complex technical solutions ensuring alignment with business objectives and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility
• Lead cross-functional teams in Agile environments to manage product backlogs releases and technical delivery
• Communicate product vision and progress to stakeholders at all levels including senior leadership
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelors Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• Acceptable areas of study include Computer Science Engineering IT or equivalent experience. (Required)
• 8 years experience in hands on technical role writing production code solution engineering or technical archtecture in large scale company / appplication / product environment. (Required)
• More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)

Knowledge Skills and Abilities:

• Business Operations Demonstrates complete mastery of business side skills (communication customer research product vision feature definition) as well as technical architecture Dev and execution skills. (Required)
• Business Analysis Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
• Customer Experience Management Mastery level (industry leading) understanding of customer experience. (Required)
• Technology Mastery level understanding of platform technologies and components such as security performance optimization API level knowledge of full technology stack on which your assigned product runs. (Required)
• Agile Methodologies Proven success in directing matrixed resources and delivering software with Agile Scrum methodologies and other commonly used tools across multiple teams. (Required)
• Technical Writing Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Collaboration Experience with successive elaboration and ability to develop Initiatives Features and User Stories that the DevOps teams can ingest. (Required)
• Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
• Communication Proven ability to effectively and efficiently communicate with Leadership technical and non-technical audiences while employing a high degree of collaboration and written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• SQL Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)
• Tableau Fluent with SQL Tableau other analytical solutions like SAS SPSS. (Required)
• Integration Knowledge and experience with integration patterns APIs and protocols such as REST EDI SOAP etc. (Required)
• DevOps Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)

Licenses and Certifications:

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $139700 - $252000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

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