Principal Security Engineer | Cyber Defense Engineering

The ServiceNow Security Organization (SSO)  

The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

This is a hands-on engineering and architecture role within Cyber Defense Engineering (CDE) applied to some of the hardest least-defined problems in cyber defense protecting a platform trusted by thousands of the worlds largest enterprises. Youll operate with minimal direction and broad latitude to set the technical agenda. 

Youll start by tackling one of the highest-stakes problems in enterprise security today: how do you secure a companys own employees and systems as they adopt AI faster than anyone can govern it Think compromised internal agents AI copilots that leak sensitive data and shadow AI tools appearing before any policy exists.  

Youll architect the threat models controls and secure-by-design standards other teams build against partnering with ServiceNows product AI security research team to apply frontier research internally and youll be the technical authority Security IT and Engineering rely on for internal AI threats. 

Beyond internal AI security youll also lead initiatives that use AI to transform cyber defense more broadly such as modernizing blue and red team practices or solving problems that dont have a name yet. This role is for engineers who want to keep solving cyber defenses hardest least-defined problems at the frontier of the field not run a single program indefinitely. 

What Youll Do 

• Architect Internal AI Security Strategy: Own the security architecture for internal AI adoption across ServiceNow including agentic tools LLMs copilots and the automation built on them 
• Drive Execution Excellence: Push your architecture and standards through to adopted production-grade outcomes not just documentation holding IAM endpoint security cloud security IT and infrastructure teams accountable for secure implementation 
• Lead AI Threat Modeling: Threat model the most complex internal AI surfaces from compromised or misdirected agents to attack classes not yet standardized in the industry 
• Define AI Governance and Policy: Partner with Legal Privacy IT and Engineering leadership to define whats safe to use and translate that into enforceable scalable controls for sanctioned and shadow AI alike 
• Partner on Frontier AI Threat Research: Collaborate with ServiceNows product AI security team to bring emerging attack research into ServiceNow internal AI security and surface real-world internal findings back to them 
• Drive Broader Cyber Defense Initiatives: Apply AI to modernize blue and red team practices consolidate detection platforms or take on the next problem that doesnt have a name yet 
• Mentor and Raise the Bar: Mentor engineers across CDE and raise the technical bar on whatever problem youre driving 

Qualifications :

Required Qualifications: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 15 years in security engineering spanning security operations architecture threat modeling and design reviews with a recent focus on AI-specific threats. Or similar experience with education 
• 5 years of software engineering experience with a proven track record of owning complex system architecture at enterprise scale 
• Demonstrated ability to set technical direction and architect security solutions across multiple security domains (for example AI security IAM endpoint security infra security detection engineering and incident response) 
• Clear communication and a bias toward learning fast in a field that changes constantly 

Preferred Qualifications: 

• Bachelors / Masters degree or PhD in Computer Science or a related technical field with a specialization in Security or AI/ML or an exceptional well-evidenced track record substituting for it 
• Hands-on experience threat modeling and securing modern AI systems (LLMs agents RAG pipelines) with evidence of platform-level impact 
• Deep hands-on experience with agentic AI frameworks (e.g. LangChain LangGraph) 
• Built or open-sourced security tooling/automation for AI systems adopted beyond one team 
• Prior experience setting AI security strategy at a platform or company level 

#SecurityJobs 

For positions in this location we offer a base pay of $221200 - $387100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time