Principal Product Designer

Were looking for an exceptional Principal Product Designer to join our award-winning design team. Based in Austin youll be joining our rapidly growing North America squad - helping grow our market-share by shipping new region specific features and journeys. Youll understand the needs of our customers and deliver work that feels familiar scalable and unmistakably Wise.

Your mission: 

This is a unique opportunity to be our first designer in North America. Reporting to the Design Director for Regional youll play a key role in shaping a product used by millions to substantially improve the experience for our US customers. This role requires craft curiosity and collaboration.

As a Principal-level individual contributor youll be establishing and raising the bar for the design of the Wise product in this region. Our product is global by scale and design yet were aware that locally relevant and familiar experiences are key to building a product that users love and use everyday. Youll be able to balance systems thinking with market specific insight to deliver upon this mission.

Day to day youll be working with an Austin-based full-stack team of product marketing analytics engineering banking and compliance. We move fast ship constantly and obsessively chase market fit. What makes our team unique is that we have the financial technical and design firepower of the Wise global business behind us.

What youll be doing:

• Building connections. Partner with product teams to discover customer needs and use those insights to create bold scalable experiences that engage convert and/or retain.

• Championing craft. Youll work on initiatives that span the Wise customer journey. Whatever the surface or context youll deliver work that sets the bar and delights our customers

• Building influence. Champion a design-driven approach by effectively communicating your rationale through clear and compelling storytelling

• Leading by making. Identify opportunities prioritize what matters and drive the outcome forward through what you create.

This role will give you the opportunity to: 

• Ship work youre proud of. Craft experiences that are innovative easy to use and clear.

• Flex your skillset. Youll enjoy a variety of problems that need to be solved in different ways.

• Own your impact. Youll decide what opportunities to work on and define their success metrics.

• Elevate product quality. You define what good looks like to your team. And you help them deliver it.

• Be part of a positive change in the world. Were fixing a broken greedy system and putting people and businesses in control of their money.

About you: 

• Exceptional craft skills. Youre a seasoned multidisciplinary designer with a deep understanding of design fundamentals and a strong track record of delivering high-quality work across a variety of different touch-points. Youve got a portfolio of well-crafted impactful work that solves real problems for real people backed up by 10 years of experience.

• Expert in Figma and AI-curious. From detailed design in Figma to prototyping with Claude and Make - were interested in a mix of tooling experience and an openness to trying new things and a bias to making.

• Systems thinker. You connect global patterns behaviors and identify opportunities to innovate at a local level - flexing where necessary without fragmentation.

• Strategic partner. You balance polish with purpose ensuring design decisions ladder up to real user and business outcomes.

• Collaborative by default. Youre a natural collaborator designing in the open leveraging other functions expertise and taking them on the journey with you.

• Confident communication skills. You provide clear rationale to advocate for a design-led approach sharing this approach with your team and stakeholders alike.

Qualifications :

• You have 10 years of experience as a Product Designer championing customer-first design initiatives

• Youve got a portfolio of well-crafted impactful work that solves real problems for real people.

• You default to prototyping when presenting your work and are already using AI tooling to do this.

• Youre a natural collaborator designing in the open leveraging other functions expertise and taking them on the journey with you.

• You understand that good design is often a journey to identify the right thing to build using early concepts and prototypes to help build conviction along the way.

• You have a high-level of design craft.

• You are comfortable designing for mobile and web surfaces.

• Youve worked with design systems to produce beautiful and functional design that scales.

• You practice evidence-based design and can rationalise your decisions clearly and credibly.

Additional Information :

Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. So if youre passionate about learning new things and keen to join our mission youll fit right in.

Also educational qualifications arent that important to us. If youve got great experience and youre great at articulating your thinking wed like to hear from you.

And because we believe that diverse teams build better products wed especially love to hear from you if youre from an under-represented demographic.

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time