Principal PMT, Alexa for Shopping (Rufus) Partner Enablement

Our vision is to build scalable self-service capabilities that enable internal Amazon partner teams to innovate rapidly within Rufus / Alexa for Shopping (AFS) accelerating its evolution into the worlds most helpful AI shopping assistant.

The Principal PMT for Partner Enablement owns the product strategy and execution for enabling internal Amazon partner teams (e.g. Your Orders Payments Amazon Business Health Grocery Softlines etc.) to independently build evaluate launch and operate customer experiences on AFS. The role defines the multi-year roadmap for partner enablement capabilities working backwards from partner and customer needs to reduce onboarding friction improve launch velocity and increase the number and quality of partner-delivered customer experiences.

Key job responsibilities
- Own the multi-year product vision strategy and roadmap for AFS Partner Enablement building scalable self-service capabilities that enable Amazon teams to independently develop launch and operate high-quality AI shopping experiences.
- Define and deliver platform capabilities that reduce partner onboarding effort and increase innovation velocity including self-service evaluation agent routing configurable customer experience frameworks and modular prompt architecture.
- Drive prioritization of which partner experiences AFS supports working backwards from customer impact strategic alignment and platform readiness to make investment tradeoffs across competing opportunities.
- Partner closely with engineering science UX and partner product teams to define product requirements influence technical architecture and deliver solutions that improve extensibility reliability and quality across the AFS ecosystem.
- Lead cross-functional execution to enable strategic partner launches translating launch learnings into reusable platform capabilities that increase partner independence and accelerate future innovation.
- Interface regularly with Directors and VPs across AFS and partner organizations to align on product strategy roadmap priorities resource investments and launch readiness influencing decisions through PRFAQs strategic narratives and executive reviews.
- Own partner escalations and resolve complex cross-organizational issues impacting partner launches platform adoption or customer experience balancing immediate customer needs with long-term platform health and scalability.
- Establish mechanisms success metrics and operational reviews to measure partner onboarding self-service adoption launch velocity customer quality and ecosystem health using data to prioritize future investments and continuously improve the partner experience.

- 8 years of product or program management product marketing business development or technology experience
- 8 years of working directly within engineering teams experience
- Experience leading large projects through the full product development life cycle in a large cross-functional team
- Experience with software development lifecycle or experience driving collaborative projects from conception to delivery
- Experience contributing to the architecture and design (architecture design patterns reliability and scaling) of new and current systems or experience leading and influencing your team or organization
- development or technology experience.
- Experience communicating product strategy and influencing decisions with senior leadership through written narratives and executive reviews.

- Experience leading complex multi-year initiatives that may be cross-functional and/or span business and technology
- Experience developing deploying and managing AI products at scale
- Experience defining and scaling technical platforms or self-service capabilities that enable multiple teams to independently build launch and operate customer-facing experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 179900.00 - 243400.00 USD annually