Principal AI Product Manager
Salt Lake, UT - USA
Job Summary
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
At WGU we believe technology can transform how students experience higher education. As a Principal AI Product Manager you will help shape the future of student support through intelligent personalized experiences that improve outcomes at scale. This is our most senior individual contributor product role offering the opportunity to define strategy influence executive decision-making and lead initiatives that span multiple product domains.You will join the Decision Intelligence team focused on student support orchestration and personalization. Working across product engineering analytics user experience and academic stakeholders you will tackle complex challenges that combine artificial intelligence data-driven decision making and customer-centered product development to deliver meaningful impact for students.
- Own and drive strategic AI-enabled products and initiatives that span multiple product domains and require significant cross-functional collaboration.
- Define product vision strategy roadmaps and investment priorities that align customer needs with business objectives.
- Partner with senior leaders executives and key stakeholders to identify complex business challenges and develop effective product strategies.
- Lead discovery efforts experimentation and customer research to uncover opportunities and validate product decisions in ambiguous problem spaces.
- Facilitate expert-led problem solving across engineering data science design and business teams to deliver high-impact outcomes.
- Measure product performance through KPIs and business outcomes using data-driven insights to adapt strategies and maximize value.
- Mentor product managers and help elevate product management practices across the organization.
- Bachelors degree in a related field.
- 10 years of product management experience leading software products including experience operating at a senior principal group product manager or equivalent level.
- Demonstrated success owning complex products that span multiple business domains and stakeholder groups.
- Strong understanding of AI machine learning decision intelligence and modern data-driven product development practices.
- Technical depth to effectively partner with engineering and data science teams including familiarity with areas such as distributed systems middleware data platforms cloud architectures and machine learning solutions.
- Experience building business cases evaluating tradeoffs conducting ROI analyses and influencing executive-level decisions.
- Experience working within Agile product development environments.
- Exceptional communication storytelling and presentation skills with the ability to engage technical and executive audiences.
- Strong product discovery expertise and comfort operating in highly ambiguous environments.
- Proven ability to influence cross-functional teams and achieve outcomes without direct authority.
- Masters degree in a related field.
- Experience in higher education education technology or student success platforms.
- Experience with decision intelligence personalization agent-based AI systems or advanced analytics products.
- Professional product certifications such as CSPO Pragmatic Institute or similar credentials.
- Change management certification or experience leading organizational transformation initiatives.
- Introductory call (30 minutes)
- Hiring manager interview with an additional product leader (45 minutes)
- Panel interview (60 minutes)
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
Staff IC
About Company
Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.