Portfolio Area Maintenance Manager

Portfolio Area Maintenance Manager

In support of an assigned portfolio the Area Maintenance Manager (AMM) will serve in a dedicated operational support capacity focused on maintenance performance optimization preventative maintenance execution expense control and operational consistency across the assigned portfolio.

This role will partner closely with on-site maintenance teams regional leadership and ownership groups to support portfolio-wide maintenance initiatives and drive measurable operational improvements.

Portfolio Operations & Maintenance Performance

• Support portfolio-wide maintenance operations through proactive site engagement operational oversight and performance analysis.
• Monitor and assist in improving property turn times and service request completion metrics.
• Identify recurring maintenance trends operational inefficiencies and opportunities for process improvement.
• Partner with on-site Maintenance Supervisors to improve consistency accountability and execution of maintenance operations.
• Provide operational support to properties experiencing elevated maintenance costs recurring repair issues or ongoing operational challenges.
• Attend bi-weekly client calls and provide project/maintenance updates

Preventative Maintenance & Asset Preservation

• Assist in the implementation and execution of preventative maintenance programs across the portfolio.
• Conduct recurring property walks maintenance inspections and operational assessments to identify deferred maintenance concerns and asset preservation opportunities.
• Complete annual property inspections and provide recommendations to support asset preservation preventative maintenance planning and long-term property performance.
• Support site teams in maintaining company standards related to curb appeal building systems and overall property condition.
• Recommend operational solutions intended to reduce reactive maintenance expenses and improve long-term asset performance.

Light Construction & Maintenance Project Oversight

• Provide oversight and operational support for maintenance-related repair projects and light construction initiatives.
• Assist with scope development vendor coordination project follow-up and quality control related to maintenance and repair work.
• Support troubleshooting and resolution of recurring building or infrastructure issues in partnership with site teams and construction partners.
• Identify opportunities to improve project execution and reduce avoidable repair or replacement costs through proactive oversight and follow-through.

Vendor Management & Cost Control

• Evaluate vendor performance pricing responsiveness and quality of work.
• Assist in obtaining and reviewing bids related to maintenance and repair scopes.
• Promote vendor accountability and ensure maintenance-related work is completed in alignment with approved scopes and company standards.
• Support portfolio expense management efforts through operational efficiencies and proactive maintenance planning.

Training & Team Support

• Support the development and coaching of Maintenance Supervisors and maintenance associates across the portfolio.
• Participate in the hiring process by conducting at minimum final interviews for all maintenance positions and providing hiring recommendations to regional and property leadership.
• Reinforce Avenue5 maintenance standards best practices and operational expectations.
• Assist site teams with troubleshooting complex maintenance issues and identifying operational solutions.
• Participate in maintenance meetings operational reviews and training initiatives as directed.

Reporting & Operational Analysis

• Track and review maintenance-related operational metrics including turn times service request completion recurring repairs preventative maintenance execution and maintenance spend trends.
• Provide operational recommendations and maintenance-related insights to regional leadership and ownership groups.
• Assist in identifying portfolio-wide opportunities for increased efficiency consistency and cost savings.

Scope Clarification

• This role is intended to support operational maintenance performance and maintenance-related project oversight across the portfolio.
• Large-scale capital projects and major renovation initiatives will continue to be managed through the clients program.
• The AMM serves in a portfolio oversight and support capacity and does not replace the responsibilities of on-site maintenance supervisors or property leadership teams.