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Plumbing Branch Manager

Benjamin Franklin Plumbing

Job Location:

Miami, FL - USA

Yearly Salary: USD 90000 - 120000

Posted: 29 October 2026 (6 hours ago)

Application Deadline: 26 January 2027

Vacancies: 1 Vacancy

Job Summary

Benefits:

Health insurance
Home office stipend
Opportunity for advancement
Training & development
Vision insurance
Wellness resources
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks

Lead the Team. Grow the Business. Own the Results.

Benjamin Franklin Plumbing is looking for an experienced Branch Manager to lead our Miami location. This is a key leadership role for someone who understands the plumbing industry knows how to build and develop strong teams and can turn performance data into action.

As Branch Manager you will have ownership of the overall success of the branch including people operations revenue growth customer experience and profitability. You will lead a team of plumbing service and installation professionals while creating a culture where employees are supported expectations are clear and everyone understands how their role contributes to the success of the branch.

We are looking for a leader who is comfortable being hands-on in the business developing people solving problems and taking ownership of results.

What Youll Do

Lead & Develop Your Team

Lead coach and develop plumbing service and installation teams to achieve individual and branch goals.
Build a strong culture centered around accountability teamwork communication and performance.
Set clear expectations and provide consistent coaching feedback and recognition.
Conduct regular performance conversations and help employees identify opportunities for continued growth.
Partner with Talent Acquisition and HR to support hiring onboarding employee development and retention.
Ensure new team members receive the training tools leadership support and clear expectations they need to be successful.
Address performance concerns appropriately and hold team members accountable to company standards.

Own Branch Operations

Oversee the day-to-day operations of the Miami branch and ensure the team has what they need to perform at a high level.
Manage staffing levels technician scheduling equipment inventory and other operational needs.
Maintain a safe organized professional and efficient branch environment.
Ensure company processes safety requirements plumbing codes and industry regulations are consistently followed.
Identify operational challenges and implement solutions that improve efficiency and performance.
Partner with other departments and company leadership to execute company initiatives and support continued growth.

Drive Revenue & Profitability

Take ownership of branch revenue profitability and overall business performance.
Monitor key performance indicators and use data to identify trends opportunities and areas requiring action.
Coach leaders and technicians around performance metrics and help connect individual performance to overall branch results.
Review financial and operational performance regularly and develop action plans when results are below expectations.
Manage branch expenses and identify opportunities to improve efficiency and control costs without sacrificing service or quality.
Develop and execute strategies that support sustainable revenue growth and continued branch success.

Deliver an Exceptional Customer Experience

Create a culture where providing professional high-quality service is the expectation on every call.
Ensure technicians understand and consistently deliver Service Minds customer service standards.
Address escalated customer concerns promptly professionally and with a solution-focused approach.
Review customer feedback and identify opportunities to improve service strengthen customer relationships and increase retention.

What Were Looking For

Previous plumbing industry experience is required.
Previous leadership or management experience with responsibility for both team and business performance.
Demonstrated ability to coach develop motivate and hold employees accountable.
Strong understanding of plumbing service operations and the day-to-day needs of a successful branch.
Experience managing revenue budgets expenses and profitability.
Ability to understand KPIs analyze performance data and turn that information into action.
Working knowledge of plumbing codes safety requirements and industry regulations.
Strong communication leadership and interpersonal skills.
High level of integrity professionalism ownership and accountability.
Strong organizational and time-management skills with the ability to balance multiple priorities.
Comfortable making decisions and leading in a fast-paced growth-focused environment.

Compensation & Benefits

Guaranteed base salary of $100000$115000 annually plus monthly performance-based incentive opportunities. Top-performing Branch Managers have the opportunity to earn $200000 annually.

In addition we offer:

Vehicle stipend and fuel card.
FREE Health Savings Account medical plan for employees plus two additional low-cost medical plan options.
Dental and vision insurance.
Life insurance.
Paid Time Off (PTO) and paid holidays.
401(k) with employer match.
Employee discounts with Mister Sparky Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning.
Career growth opportunities across the Service Minds family of brands and multiple skilled trades.

Build Something Bigger With Us

At Service Minds our mission is Changing Lives Through the Skilled Trades. That starts with strong leaders who invest in their people take ownership of their business and create an environment where employees can build successful careers.

If you are an experienced plumbing leader who is ready to take ownership of a growing branch develop a high-performing team and directly impact the success of the business we want to hear from you.

Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position and is not an exhaustive list of all duties skills efforts requirements or working conditions. Responsibilities may be modified or additional duties may be assigned based on business needs.

Compensation: $90000.00 - $120000.00 per year

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.

Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!

So if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.

Required Experience:

Manager

Apply Now