Planner

Event Planner

Cliff House Maine is seeking an Event Planner to support taking its event operations.

Starting Salary: $60000 - $75000

Job Summary:

Lead the planning process while working with an office support team delivering outstanding guest service across multiple event venues at the resort. Success in this role calls for strong leadership ability a strategic outlook strong cross-functional relationship-building and authentic enthusiasm for creating standout catering and event experiences from initial sale through flawless execution.

Responsibilities:

• Manage contracts to own the entire planning process once sales has finalized the booking ensuring every deliverable is met on time and in full compliance with agreed terms.
• Plan events based on contract parameters resort standards and guest vision adapting quickly to a fast-paced high-volume environment across multiple venues and event spaces.
• Work closely with the Events Chef Banquet Director set-up team and all resort operations and finance departments to craft menus and ensure a seamless handoff from initial sale through flawless execution.
• Serve as the central point of coordination across sales culinary set-up service operations front desk valet and restaurant teams anticipating needs resolving details proactively and maintaining strong multi-functional internal relationships to guarantee every event exceeds client expectations.
• Lead and attend recurring meetings central to the planning process including daily events meetings packet and resume reviews and billing reviews.
• Identify coordinate and manage third-party vendors and outside resources (rentals entertainment décor transportation etc.) ensuring quality reliability and alignment with client and resort standards.
• Lead coach and motivate a team of event professionals instilling a client-first mindset and holding performance to the highest standard.
• Conduct walk-throughs tastings and planning sessions with prospective and confirmed clients to review space layout and logistics across relevant venues.
• Own every event assigned to you from pre-planning through day-of execution follow-up and future rebooking delivering consistent relationship-driven service that builds long-term client trust.

Requirements:

• Bachelors degree in Hospitality Management Business Administration or related field.
• 5 years experience in planning events specializing in weddings and a strong track record of client satisfaction.
• Strong leadership and team-building skills
• Proven ability to plan and execute events across multiple venues simultaneously in a fast-paced environment.
• Strong relationship-building skills with colleagues guests and third-party vendors with a genuine commitment to service excellence.
• Demonstrated success working cross-functionally with sales culinary set-up and service operations teams.
• Excellent communication skills.
• Highly organized and detail-focused with the ability to juggle multiple projects at once without sacrificing quality.
• Working knowledge of Salesforce and/or Delphi CRM platforms.
• Willingness to work a flexible schedule including evenings and weekends as events require

Employees must fulfill their performance standards for this position and comply with policies rules and procedures of the Hotel including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description andduties of this position are subject to change modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties responsibilities and assignments requested by supervisors managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.