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Pharmacy CSR 1

Wipro


Job Location:

Jefferson City, MO - USA

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (23 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .

Pharmacy CSR
Pharmacy Helpdesk:
  • Hours areÃÂMonday-FridayÃÂ8:00 AM Ãââ 7:00 PM CSTÃÂand Saturday and Sunday 8:00 AM Ãââ 6:00 PM CST.ÃÂ
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)
ÃÂ
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians LPNs (Licensed Practical Nurses) CMTs (Certified Medication Technicians) and some MAs (Medical Assistants). ÃÂ
    • Possible shifts include:
      • Monday-Friday 8:00 AM Ãââ 5:00 PM
      • Monday-Friday 9:00 AM Ãââ 6:00 PM
      • Monday-Friday 10:00 AM Ãââ 7:00 PM
      • Tuesday-Friday 9:00 AM Ãââ 6:00 PM plus Saturdays between 8:00 AM Ãââ 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM Ãââ 6:00 PM plus three weekday shifts (9:00 AM Ãââ 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃÂdescription:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone with some written requests from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services healthcare settings utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃÂisÃÂrequired.
    • Pharmacy Technicians orÃÂLicensed Practical Nurses (LPNs) preferred.
Pharmacy Helpdesk:
  • Hours areÃÂMonday-FridayÃÂ8:00 AM Ãââ 7:00 PM CSTÃÂand Saturday and Sunday 8:00 AM Ãââ 6:00 PM CST.ÃÂ
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)
ÃÂ
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians LPNs (Licensed Practical Nurses) CMTs (Certified Medication Technicians) and some MAs (Medical Assistants). ÃÂ
    • Possible shifts include:
      • Monday-Friday 8:00 AM Ãââ 5:00 PM
      • Monday-Friday 9:00 AM Ãââ 6:00 PM
      • Monday-Friday 10:00 AM Ãââ 7:00 PM
      • Tuesday-Friday 9:00 AM Ãââ 6:00 PM plus Saturdays between 8:00 AM Ãââ 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM Ãââ 6:00 PM plus three weekday shifts (9:00 AM Ãââ 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃÂdescription:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone with some written requests from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services healthcare settings utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃÂisÃÂrequired.
    • Pharmacy Technicians orÃÂLicensed Practical Nurses (LPNs) preferred.

The expected compensation for this role ranges from $17/hr to $18/hr.

Final compensation will depend on various factors including your geographical location minimum wage obligations skills and relevant experience. Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.


About Company

As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.

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