PGC SPM1

Inteliblue

Job Location:

Harrisburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

ITS SPM1 - Immediate placement
This is a very urgent requirement with immediate placement please apply for immediate consideration.

Job Title: SPM1
Location: Harrisburg Pennsylvania
Interview: Phone/In-Person
Duration: Long Term

Job Description:

Ensures deliverables meet quality expectations timelines and contract terms
Monitors and reports on Service Level Agreement (SLA) performance identifying trends and escalating issues as needed
Tracks system uptime downtime incidents failures and root cause analyses
Oversees the change request process including scoping prioritization approvals and hours tracking
Drives planning and delivery of system enhancements and new functionality

Required Skills:

Experience managing IT vendors and complex systems
Strong understanding of SLAs contract management and IT governance
Familiarity with accessibility compliance standards
PMP Certification

Thanks

ITS SPM1 - Immediate placement This is a very urgent requirement with immediate placement please apply for immediate consideration. Job Title: SPM1 Location: Harrisburg Pennsylvania Interview: Phone/In-Person Duration: Long Term Job Description: Ensures deliverables meet quality expectations...