Personal Banker-Akron Branch FT

Are you passionate about helping people Do you enjoy building relationships finding solutions and making a positive impact every day If so Buckeye State Credit Union may be the perfect place for you.

At Buckeye we believe banking should be personal friendly and even fun. Were looking for an energetic Personal Banker (Loan Officer) to become a trusted financial partner for our members. Whether youre an experienced banker or someone with a strong sales and customer service background well provide the training and support you need to succeed.

As a Personal Banker youll serve as a valued liaison between our members and the credit union helping individuals navigate important financial decisions while delivering exceptional service and personalized solutions.

As a Personal Banker you will:

• Welcome members and visitors with a friendly professional attitude.
• Process transactions accurately while providing prompt caring service that builds member loyalty.
• Open new accounts and assist members with account questions and service needs.
• Accept and process loan applications from start to finish.
• Interview members gather financial information review credit reports and recommend loan products that best meet their needs.
• Identify opportunities to educate members on products and services that improve their financial well-being.
• Build strong member relationships through consultative sales and solution-based recommendations.
• Meet or exceed sales goals while contributing to the credit unions overall success.
• Resolve member questions concerns and challenges by finding the right solutions and delivering exceptional service.

• High School Diploma or GED
• 1 years of commission-based or incentive-based sales experience
• Strong customer service and relationship-building skills
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to multitask and thrive in a fast-paced environment

• Banking or financial services experience
• Previous lending or loan processing experience

At Buckeye we take pride in creating an environment where employees can be themselves grow professionally and genuinely enjoy coming to work.

Weve been recognized as one of Northeast Ohios Top Workplaces for seven consecutive years (2019-2026) because we believe great employees deserve a great workplace.

Enjoy perks such as:

• Smart casual dress code (yes jeans are welcome!)
• Music and movie theater-style popcorn in our branches
• Personalized workspaces
• Inclusive supportive team environment
• Opportunities to learn grow and advance your career

Scrappy
Were resilient determined and focused on achieving our mission.

Quirky
Were different by design. We dont believe banking has to be boring.

Cheerful
We know our members by name and genuinely enjoy serving them.

Personable
We treat people like neighbors not account numbers.

We pull together build relationships and energize one another.

We reduce friction and make things easy for our members and teammates.

We innovate embrace change and remain resilient.

Pay Range: $17.00 - $23.00 per hour

Plus:

Monthly uncapped sales incentives
Potential to earn an additional $10000-$20000 annually through incentive compensation

Eligible employees receive a comprehensive benefits package including:

• Medical Dental and Vision Insurance
• 401(k) with Company Match
• Profit Sharing
• Life Insurance
• Short-Term Disability Coverage
• Employee Referral Bonus Program
• Monthly Uncapped Incentive Opportunities
• Career Development and Growth Opportunities

At Buckeye State Credit Union were committed to investing in our employees success. We provide ongoing learning coaching and development opportunities to help you build a rewarding career while making a meaningful difference in the lives of our members.

Ready to help people achieve their financial goals while working somewhere that celebrates who you are Apply today and discover why Buckeye State Credit Union is one of Northeast Ohios best places to work.