People Services Director

PEOPLE SERVICES DIRECTOR (SENIOR HR LEADER)

Overview

We are seeking an experienced People Services Director to lead human resources strategy and operations at a 75-bed acute care hospital. This senior leadership role reports directly to the CEO and offers the opportunity to shape the future of healthcare in rural Nevada by nurturing a positive engaged and high-performing workforce of 200 employees. This is a full-time exempt position with relocation assistance available.

About the Role

As the People Services Director youll be the senior HR leader and strategic advisor to the CEO and executive leadership team. Youll drive initiatives that enhance employee engagement support recruitment and retention and ensure alignment with the hospitals strategic objectives. This role combines comprehensive HR operations management with strategic workforce planning in a multi-union healthcare environment.

Key Responsibilities

Strategic HR Leadership:

Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team

Partner with leaders across the organization to align workforce strategies with business and operational goals

Lead employee engagement retention succession planning and culture initiatives

Analyze workforce metrics and trends to identify opportunities for improved engagement retention and operational effectiveness

Develop and implement action plans based on workforce data and organizational needs

Labor Relations & Employee Relations:

Oversee labor relations activities including administration of collective bargaining agreements and union partnerships

Participate in and/or lead union negotiations grievance management and employee relations matters

Manage employee relations investigations disciplinary matters and conflict resolution

Provide coaching and guidance to leaders on performance management investigations corrective action and conflict resolution

Ensure compliance with labor laws regulatory requirements and organizational policies

Recruitment Retention & Workforce Planning:

Direct recruitment onboarding workforce planning and retention efforts to support staffing needs

Support leadership development and succession planning across the facility

Lead employee development and training initiatives

HR Operations & Compliance:

Manage day-to-day HR operations ensuring compliance with employment laws policies and healthcare regulations

Oversee HR audits reporting documentation leaves of absence accommodations and policy administration

Develop monitor and manage departmental budgets and HR-related expenditures

Supervise and develop HR team members while fostering a positive high-performance work environment

Requirements

Education & Experience (Required):

Bachelors degree (preferably in HR Business Administration Healthcare Administration Organizational Leadership or related field)

Minimum of 7 years of progressive HR leadership experience

Experience leading HR functions across multiple disciplines including: Employee relations labor relations recruitment compliance performance management

Experience supervising HR staff

Experience managing investigations and employee relations issues

Experience advising senior leadership teams

Experience managing HR operations and compliance functions

Demonstrated ability to influence leaders and drive organizational initiatives

Strong communication coaching and conflict resolution skills

Experience (Strongly Preferred):

Acute care hospital experience (strongly preferred)

Healthcare HR leadership experience in hospitals or health systems with 100 employees

Direct union experience (strongly preferred)

Experience administering collective bargaining agreements

Experience handling grievances and arbitration preparation

Experience participating in or leading union negotiations

Multi-union environment experience

Workforce planning and retention strategy experience

Experience leading culture transformation and engagement initiatives

HRIS and workforce analytics experience

Certifications (Preferred):

HR Certifications (SHRM-CP SHRM-SCP PHR or SPHR)

Work Details

Location: Elko Nevada

Position Level: Senior

Reports To: Chief Executive Officer (CEO)

Employment Type: Full-Time Exempt

Direct Reports: 1 HR support professional (minimum)

Vacancies: 1

Travel Required: No

Remote Status: On-site required (location-specific)

Visa Sponsorship: Not available

Relocation Assistance: Available

Compensation & Benefits

Competitive base salary commensurate with experience

Comprehensive benefits package including:

- Medical dental and vision insurance (multiple levels available)

- Life insurance accident critical illness and hospital indemnity insurance

- 401(k) retirement plan with company match

- Paid time off (PTO)

- Tuition assistance for higher education and certifications (including SHRM credentials)

- Mental physical and financial wellness programs

- Virtual care appointments and mental health services

- Discount programs

- Relocation assistance available

Why This Opportunity Stands Out

Strategic Leadership Role:

Report directly to the CEO and partner with the C-Suite on organizational strategy. Your decisions directly impact the hospitals success and culture.

People-First Mission:

Part of a healthcare delivery network committed to prioritizing employee well-being so they can provide exceptional patient care. Shape a positive engaged workforce culture.

Rural Healthcare Impact:

Make a meaningful difference in healthcare delivery in rural Nevada. Lead a tight-knit community-focused team at a respected acute care facility.

Comprehensive Scope:

Own all aspects of HR strategy from recruitment and retention to labor relations compliance and culture transformationnot siloed tasks.

Multi-Union Environment:

Drive labor relations strategy in a complex unionized healthcare setting with opportunities to lead negotiations and grow your expertise.

Professional Development:

Tuition assistance for certifications (SHRM-CP SHRM-SCP PHR SPHR) supports continuous professional growth.

Community & Lifestyle:

Join a hospital that is part of the fabric of Elko and northeastern Nevada. Build relationships with healthcare leaders and community members.

Leadership Opportunity:

Supervise and develop HR team members while establishing HR best practices and processes that scale with organizational growth.

Screening Questions

Describe your union/labor relations experience including collective bargaining negotiations.

What healthcare HR leadership experience do you have specifically within hospitals or health systems

Have you served as the senior HR leader for a facility or business unit Please describe the size and scope.

Describe your experience handling employee relations investigations grievances and disciplinary matters.

Are you willing to relocate to Elko Nevada for an on-site leadership opportunity

Interview Process

1. Division/Market HR Leadership Interview

2. CEO Interview

3. Key facility leaders (peer interview panel)