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Pediatric Therapy Clinic Manager
Job Location:
Yearly Salary:
Posted:
7 September 2026 (30+ days ago)
Posted:
Application Deadline:
5 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Are you a compassionate leader with a heart for pediatric care and a head for systems and operations
Davies Institute for Speech and Hearing (DISH) is looking for a Clinic Manager who is organized analytical compassionate and unafraid to take charge. This is a key leadership role in our growing clinic perfect for someone who loves building efficient systems developing and supporting people as leaders and using data to move the needle on patient care and clinic success.
We are a private pediatric clinic offering Speech Therapy Audiology and Occupational Therapy services from birth through adolescence along with an early intervention preschool for children who are deaf or hard of hearing. Our team is small but mighty and were looking for someone just as dedicated to our mission as we are.
Position Overview:
As the Clinic Manager you will oversee all operational aspects of our multidisciplinary clinic. Youll work closely with the Programs Director to ensure that our patients receive high-quality care our team stays supported and our operations run smoothly and efficiently. This role demands a data-driven mindset a servant leadership style and the ability to juggle people processes and performance all while staying mission-focused and family-friendly.
Major Responsibilities:
Clinic Operations Management:
- Direct and coordinate daily operations across all therapy departments: Speech Audiology OT and development center.
- Maintain clear clinic workflows troubleshoot bottlenecks and ensure appointments run on time.
- Manage physical space supply ordering maintenance needs and vendor relations.
- Ensure HIPAA OSHA and clinical compliance standards are met across departments.
Team Leadership & Supervision:
- Provide direct supervision to front desk staff administrative assistants and clinic aides.
- Support Clinical Leads and therapy staff with scheduling documentation tracking and productivity.
- Lead weekly operations meetings and contribute to leadership huddles.
- Drive a positive solutions-oriented workplace culture with high expectations and strong support.
Scheduling & Capacity Planning:
- Optimize therapist schedules for productivity caseload balance and availability.
- Coordinate cross-department scheduling for evaluations and interdisciplinary services.
- Monitor patient flow and maximize clinician utilization based on data and demand.
KPI Tracking & Performance Management:
Track report and interpret core KPIs including:
- Therapist productivity (billable hours).
- Patient attendance and cancellations.
- Caseload capacity and referral conversions.
- Monthly revenue and visit counts per service line.
- Identify performance trends propose action plans and implement improvements with leadership.
Client Experience & Communication:
- Serve as a point of contact for escalated parent or caregiver concerns.
- Work closely with the intake and billing team to ensure timely communication and follow-up.
- Monitor satisfaction and retention through surveys and direct feedback.
- Collaborate on family engagement strategies education events and resources.
Staff Hiring Training & Onboarding:
- Assist and support onboarding for all new hires.
- Maintain training resources and checklists to ensure quality onboarding.
- Support cross-training mentorship and leadership development across the team.
What Were Looking For:
Experience & Skills:
- Bachelors Degree in Healthcare Administration Business or related field.
- 3 years of clinic medical office or therapy practice management experience.
- Strong understanding of EMR systems billing workflows and appointment scheduling tools.
- Proficient in Excel/Google Sheets and data analysis (pivot tables charts trends).
- Exceptional time management communication and organizational skills.
- Proven leadership experience managing staff projects or departments.
Key Personality Traits:
- Driven & Focused Youre goal-oriented self-motivated and dont need to be micromanaged.
- Detail-Oriented & Organized You can spot inefficiencies and build processes to fix them.
- Compassionate & Ethical You always do whats right even when its hard.
- People-Centered You enjoy coaching mentoring and supporting others.
- Team-Oriented You work well with a variety of personalities and prioritize collaboration.
- Data-Minded You love numbers and use them to guide decisions and drive growth.
Why Join Davies Institute
Were not a corporate clinic were a family-first organization serving families who deserve compassionate personalized care. Our leadership team is hands-on and accessible. Our therapists are passionate and collaborative. And our early intervention school makes a difference every single day in the lives of deaf and hard-of-hearing children.
At DISH we believe in:
- Quality over quantity.
- Empowered staff who are treated like professionals.
- Open communication honest feedback and team accountability.
- Supporting not just the child but the whole family.
Ready to Apply
Apply here or send your resume and a short cover letter to Were excited to meet someone who shares our energy and wants to grow with us!
Required Experience:
Manager
