Patient Education Manager, NF1 PN, West

This is what you will do:

TheNF1 PNPatient Education Managers(PEMs)arean empathetic and trusted educational resource for NF1 patients and families. They areresponsible for engaging with thelocalNF1 patient community via 1:1 meetings; conducting unbranded and branded patient educationat scale throughprograms; and (in close collaboration with Alexions Patient Advocacy team) partnering with local and regional NF1 advocacy groups tofurtherraise awareness of NF1 burden NF1 disease progression and NF1 PN treatment.

In addition tothese responsibilitiesPEMs alsoreferpatients and caregiverstoCase Managersfor case management support when starting on Alexion therapyandconnectthe NF1 community as appropriateto local advocacy networks and approved resources to best supportpatients and their families throughthetreatment journey.

You willbe responsible for:

• Developingin close partnership withAlexion Patient Advocacy andNF1 PN brand marketingaregionalpatient engagementplanthatstrategicallysupports commercial priorities

• Coordinatingfrequentlywithkey cross functional partnerstoexecute local patient outreach compliantly and effectively(e.g.: Compliance Legal Marketing Market Access Medical PatientAdvocacy Patient Services etc.)

• Educatingpatients andcaregiversvia 1:1meetings including face-to-face interactionsaboutNF1 disease stateNF1 PNtreatmentandAlexions patient support programs

• When possible conducting impactfulin-personorvirtualeducational events on behalf of Alexionto deliver disease and product information at scale

• Building a robust rare disease network of NF1 PN advocates via active participation in local advocacy eventstoidentifyeducational needsraise disease awareness andpromote patient empowerment

• Delivering on data driven performanceobjectivesand effectivelytracking and communicatingyear-to-dateprogress tocross functional partners andAlexion leadership

You will need to have:

• Minimum of 4 years business experience in the healthcareindustry

• Experience engagingwithpatients and caregivers with rare/chronic conditions

• Empathyfor others with proven ability to listen well connect meaningfullyand present complex information in a clear and engaging manner during 1:1meetings

• High initiative solid work ethicandconsistentaccountability

• Ability to adaptquickly and commitment to react positivelytofrequent changein a high-energyfast paced environment

• Excellent presentation skills to diverse stakeholders in varied settings that will include groupsof 150 people

• Strong organizational capabilities that willfacilitatestrategic and efficientterritorymanagementovera largegeography

• Ability to travel 60-80% oftime including evenings and weekends. Willingness to attendin-personimpromptu trainings educational programs and businessmeetingsas necessary.Potential territoryto cover includes the followingstates:Alaska Arizona California Hawaii Idaho Iowa Minnesota Montana Nebraska Nevada New Mexico NorthDakotaOregon South Dakota Utah Washington Wyoming

• Valid drivers license and clean driving record

• BA/BSdegree is preferredadvanced degree a plus

We wouldpreferforyou to have:

• At leastthreeyearsfield-based experience in account management patient education or sales

• Experienceassistingpatients/caregivers

• Background in advocacynursing rare disease support or social work

• Understanding of community engagement groups and non-profit organizations

• Understanding ofmanaged care and self-administered products

• Familiaritywith relevant legal and regulatory components of the pharmaceutical and biotech industries;rare disease specific knowledge of these elements isa plus

• Knowledge ofOncologic Neurologic or Rare Diseaseconditions

• Bilingual Fluent in reading and speaking Spanish

The annual base pay for this position ranges from $135332 to $202998. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and addition our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) to receive a retirement contribution (hourly roles) and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program 401(k) plan; paid vacation and holidays; paid leaves; and health benefits including medical prescription drug dental and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.