Patient Care TechnicianService Rep High Dose Therapy Maywood

The Ambulatory PCT II/Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission vision and values of Loyola Medicine. This role ensures effective clinical and clerical operations within the service area and performs all job duties under the highest customer service standards to exceed expectations.

The individual consistently conveys a professional and positive image of Loyola Medicine during interactions with patients families physicians staff members and internal departments.

General Patient Care

• Room patients and obtain vital signs
• Perform phlebotomy EKGs oxygen saturation checks and waived testing
• Maintain patient safety at all times
• Assist with ambulation of patients using assistive devices (cane walker crutches)
• Support transfer and transport procedures as needed
• Assist with completion of patient testing and treatment procedures as specified by clinic protocols
• Provide wound care including dressing changes

Front Office Responsibilities

• Demonstrate ownership of front office operations
• Greet and interact with patients and family members in a professional welcoming manner
• Follow established protocols for patient check-in and check-out processes
• Monitor patient wait times and ensure timely service delivery

Qualifications

Minimum Education

• Required: High School Diploma or equivalent

Experience

• Preferred: At least one (1) year of previous job-related experience C.N.A. Front Desk

Licensure/Certifications

• Required: (upon hire)
  • Certified Nursing Assistant (CNA)
  • BLS CPR thru the American Heart Association

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience qualifications education location licensure certification requirements and comparisons to colleagues in similar roles.

Benefits:

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Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.