Patient Care Representative – Make a Difference

As our community evolves so does the need for compassionate care. If your position was recently impacted Greater Philadelphia Health Action Inc. invites you to continue your mission of service with us. GPHA a non-profit organization that was founded in 1970 is hiring Full-timePatientCentered RepresentativeMonday through Friday 8:30 AM to 5:00 PM at multiple locations:

• Carl Moore Health Center 1401 S. 31st St. Phila. PA 19146
• Chinatown Medical Services 432 N. 6th St. Phila. PA 19123
• Frankford Ave Health Center 4500 - 4510 Frankford Ave. Phila. PA 19124
• Hunting Park Health Center 1999 W. Hunting Park Ave. Phila. PA 19140
• Southeast Health Center 800 Washington Ave. Phila. PA 19147
• Woodland Ave Health Ave 5000 Woodland Ave. Phila. PA 19143

Candidates must obtain a high school diploma (or GED) and at least (2) years experience in a health care setting or a combination of certificates relative to the Registration Assistant/Front Desk position. Comprehensive knowledge of insurance policies medical terminology and anatomy is preferred; knowledge of HMO/managed care practices is preferred; fundamental understanding of patient/provider scheduling modules is required; excellent typing and telephone skills are required. Able to interact with people compassionately and effectively while gathering necessary information making independent decisions and working well with others. Bilingual is desired but not required.

Specific Responsibilities and duties include Completing the patient registration and scheduling process accurately and promptly using the Electronic Practice Management (EPM) System. Ensure patients demographic financial and insurance information is entered and updated accurately and swiftly. Manage daily appointment schedules efficiently and review them regularly. The Patient-Centered Representative also operates the paging/telephone system as needed; Greets and provides direction/information to patients visitors guests and sales representatives professionally and cordially; Attends all mandatory staff development/training sessions and staff meetings; Enters and updates patients demographic information accurately and timely; and perform other duties as assigned by the supervisor.

Benefits Include:

• Health and FinancialBenefits including Medical Dental Life Vision Long Term Disability Employee Assistance Program 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation Sick Personal Education and Holidays
• Professional Growth and Rewards including Generous bonuses employee referral bonus leadership and advancement opportunities continuing education

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring transferring and promotion practices on the basis of race color sex age handicap disability religion religious creed ancestry national origin or any other basis prohibited by applicable law.

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