Patient Care Advocate | Float Varied Shift
Austin, TX - USA
Job Summary
Job Description:
JOIN ARA DIAGNOSTIC IMAGING(A Radiology Partners practice): Make a local impact in the Greater Austin TX area!
AtAustin Radiological Association (ARA Diagnostic Imaging) we believe transforming radiology starts with investing in the people who deliver care every day. As a practice ofRadiology Partners (RP) ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organizationdelivering exceptional outpatient imaging while offering healthcare professionals meaningful sustainable careers.
ABOUT ARA DIAGNOSTIC IMAGING & RADIOLOGY PARTNERS INC.
Since 1954 Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas providing high-quality patient-focused care through 18state-of-the-artoutpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.
As a proud practice of Radiology Partners since 2019 ARA combines trusted local care with the strength of a national radiology organization offering advanced diagnostic technology access to hundreds of board-certified radiologists enhanced AI capabilities and a commitment to innovation quality and convenient community-based care.
Together RP and ARA Diagnostic Imaging we are redefining how imaging supports patients referring providers and the clinicians who make care possible. When you joinARAyoullbe backed byRadiology Partners (RP)a nationally recognized organization that prioritizes clinical excellence and apeoplefirstculture.
WHY JOIN US:
Competitive compensation and comprehensive total rewards
Truework-life balancein an outpatient settingno on-call shiftsor overnights
Consistent RP standards withlocal leadership and support
Opportunities formodalitycrosstrainingand professional growth
Afun team-first cultureat ARA collaborative supportive and grounded in safety and trust
Radiology Partners has been Certified Great Place to Work for five consecutive years reflecting the experiences of team members across our practices nationwide.
PositionSummary:
Displays exemplary customer service at all timeswith both internal and external customers including a positivefriendlyand caring attitude
Greets patients and visitorsdeterminesthe nature of theirvisitand providesaccurateappropriate information
Provides information regardingparticular examsand procedures including prep information.
Prepares processes andmaintainsall confidential records on new and existing patients.
Verifies patient identity retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
High School Diploma or equivalent.
Excellent customer service and interpersonal skills. Mustdemonstratea pleasant professional demeanor.
Ability to communicate clearly and tactfully verbally and in writing and to motivate others
Must have excellent organizational skills and attention to detail.
Knowledge of medical reception tasks clinic procedures medicalterminologyand paperwork processing requirements.
FOR MORE INFORMATION:
Learn more about this opportunity here:
COMPENSATION & TOTAL REWARDS:
Final compensation isdeterminedbased on education experience certifications and geographic factors.
In addition to competitive pay Radiology Partners offers a robust total rewards package which may include:
Health and wellness coverage options
401(k) with employer offerings
Paid time off and paid holidays
Incentive and productivity programs (where eligible)
Family planning and telehealth benefits
(All benefits subject to eligibility requirements.)
Radiology Partners is an equalopportunityemployer. RP is committed to being an inclusivesafeand welcoming environment where everyone has equal access andequitableresources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awarenesscompassionanda healthy respectfor differences.
CCPA Notice:When you submit a job application or resume you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology PartnersparticipatesinE-verify.
Beware of Fraudulent Messages:Radiology Partners will never request paymentbankingor other financial information in exchange for interviews or as part of the hiring process. Additionally we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in @. If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices please emailto notify our team.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners through its owned and affiliated practices is a leading radiology practice in the U.S. serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice we advance our bold mission by innovating across clinical value technology service and economics while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model Radiology Partners provides consistent high-quality care to patients while delivering enhanced value to the hospitals clinics imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive safe and welcoming environmentwhereeveryone hasequal access and equitable resources to reach their are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare hold that diversity is a key source of strength from which we will build apracticeculturethat is inclusive for goal is to empower and engage the voice of every teammate topromoteawarenesscompassion and a healthy respect for differences.
Radiology Partners participates inE-verify.