Patient Access Specialist III Orthopedics

Team lead for Orthopedics Patient Access

What youll do:

• Provide support in lead capacity for technical and administrative activities.
• Assist supervisor in providing day-to-day coordination of call center activity.
• Assist with training staff and serves as resource for staff related to complex situations.
• Receive inbound contacts (calls emails faxes etc.) from patients and physicians requesting services within JHMI.
• Coordinate complex appointment scheduling linking consults procedures and ancillary services required for specialty and multiple sub-specialties with the department maintaining patient demographic and insurance pre-registration information in multiple scheduling systems (Meditech IDX OCIS MOSAIQ or EPIC).

What youll bring:

• High School diploma or GED.
• 3 years of related work experience in a health care setting or medical call center
• Leadership experience- lead SME
• Call center and scheduling experience preferred

Salary Range: Minimum$20.52/visit - Maximum$33.88/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.