Patient Access Representative I

Job Description Summary

The Patient Registration Representative serves as the initial point of contact for patients.

Under general supervision and reporting to the Patient Access Services Supervisor the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

This position reviews and verifies all payment methods available (insurance self-pay agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs.

Assists in collecting copayments and deductibles and solves basic billing inquiries.
MUSC Health is a leading academic health system offering a robust and comprehensive benefits package including health insurance retirement plan options wellness resources and more

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000562 CHS - Operations DDC (Digestive Disease Center) (ART)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical hospital correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

Bachelors degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office Call Center and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

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