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Parts Customer Care Rep
Job Location:
Monthly Salary:
Posted:
22 August 2026 (16 days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Posting External
Job Duties
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom vans and customer consignments.
Minimum Qualifications
- High school diploma or equivalent
- Valid drivers license and good driving record
Preferred Qualifications
- Good verbal communication written communication interpersonal organizational numerical perception and computer skills
- Parts or inventory control experience and lift truck industry experience preferred
- Ability to work in a team environment
About Company
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet manag ... View more
