Partner Marketing Manager

Partnerships are one of the most important growth drivers for FieldEdge and Service Autopilot. The Partner Marketing and Customer Growth Manager will transform strategic relationships into meaningful market impact through innovative co-marketing programs industry engagement customer advocacy partner-driven demand generation and customer growth initiatives.

Reporting to the Head of Partnerships this individual will serve as the bridge between the Partnerships and Marketing organizations collaborating closely with marketing leaders across the Field Services division to grow the partner ecosystem strengthen customer engagement and create new opportunities across both brands. The primary focus of the role is partner marketing and ecosystem development with additional responsibility for select customer lifecycle programs that support adoption advocacy and long-term customer value.

Core Responsibilities

Strategic Partner Marketing

• Lead marketing programs supporting Special Projects Strategic Partners Marketplace Partners and other priority partnership initiatives.
• Develop and execute co-marketing campaigns webinars events marketplace promotions content and launch programs with distributors manufacturers technology partners associations consultants and strategic partners.
• Collaborate with Partnerships Sales Product Marketing Demand Generation and other stakeholders to increase partner-supported awareness lead flow and revenue opportunities.
• Develop partner enablement materials and measure partner marketing participation campaign performance and return on investment.
• Identify successful partner motions and build repeatable programs that can scale across the broader FieldEdge and Service Autopilot ecosystem.

Customer Growth & Advocacy

• Support select customer lifecycle initiatives including onboarding education engagement referrals advocacy and customer communications.
• Partner with Customer Success and Product Marketing to support product adoption customer participation and long-term value.

Campaigns Events & Reporting

• Execute integrated campaigns supporting partner initiatives product launches industry events webinars and the Annual User Group Conference.
• Partner with Corporate Events Marketing and cross-functional stakeholders on the Annual User Group Conference agenda presenter coordination partner and customer programming promotion and attendee experience.
• Track campaign performance share insights and recommend improvements that strengthen partner engagement demand creation and program effectiveness.
• Deliver regular reporting on partner marketing contribution and business impact.

Success Measures (First 12 Months)

• Launch and scale partner marketing programs that increase engagement awareness and demand generation across the FieldEdge and Service Autopilot partner ecosystems.
• Establish repeatable partner marketing frameworks campaign processes launch playbooks and co-marketing programs.
• Increase partner participation in campaigns events content webinars and promotional activities.
• Strengthen strategic relationships through consistent high-impact marketing support.
• Expand partner-supported lead flow pipeline contribution market awareness and ecosystem influence.
• Successfully support the Annual User Group Conference agenda and related partner and customer programming.
• Deliver executive-level reporting that clearly demonstrates the business impact of partner marketing initiatives.

Qualifications :

Required

• Bachelors degree in Marketing Business Communications or a related field.
• 5 years of experience in B2B SaaS partner marketing channel marketing alliance marketing ecosystem marketing or a related marketing discipline.
• Proven experience developing and executing cross-functional marketing campaigns and partner initiatives.
• Strong project management communication analytical and stakeholder management skills.
• Experience with CRM and marketing automation platforms such as Salesforce HubSpot Marketo or similar tools.

Preferred

• Experience in home services the skilled trades field service management small business technology or similar vertical.
• Experience growing and scaling a partner program or partner marketing function within a software or SaaS company serving small businesses or home service organizations.
• Experience working across an expanded ecosystem that may include technology partners distributors manufacturers associations consultants agencies marketplaces or other strategic alliances.
• Familiarity with customer lifecycle customer advocacy referral and community programs.

Additional Information :

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you and describe people you want to work with you will thrive at Xplor.

As an Xplorer you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply

To start your application please submit your resume and we will be in touch as soon as we can. Please include the word moonshot at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

More than 130000 businesses in 72 countries rely on Xplor to run their day and get paid processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. 

Xplor is backed by world-class investors Advent International Battery Ventures and Silver Lake. 

Good to know

To be considered for employment you must be legally authorized to work in the country youre applying for. Xplor does not sponsor visas either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.

To learn more about us and our products please visit  also invite you to check out our Candidate FAQs for more information about our recruitment process and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications such as candidate scoring or ranking. These tools support our recruitment process but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. Were dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified keeping with our commitment Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us via  

We make it a priority to respond to every applicant.

Remote Work :

Yes

Employment Type :

Full-time