Part-Time Veterinary Customer Service Representative

Cat Care Clinic is a feline-focused practice dedicated to providing compassionate high-quality care while creating a positive experience for both our clients and our team. We pride ourselves on a supportive collaborative workplace where patient care client communication and team well-being all come first.

As our clinic continues to grow we are looking to add a part-time Client Service Representative (CSR) to our team. This is an excellent opportunity for someone who is passionate about customer service enjoys working with cats and their people and is interested in expanding their skills within the veterinary field.

We value team members with positive attitudes strong communication skills and a willingness to learn. Ideal candidates may have prior veterinary CSR experience but we are happy to train the right person who is eager to grow into a true customer service extraordinaire.

Schedule
Part-time hours (approximately 1525 hours per week) with availability needed during clinic hours. Flexibility is a plus.

Key Responsibilities
Responsibilities include but are not limited to:

• Greet clients and patients warmly creating a welcoming and low-stress environment

• Schedule appointments and manage phone email and text communications

• Perform client check-ins and check-outs efficiently and accurately

• Communicate clearly and empathetically with clients regarding services recommendations and follow-up care

• Discuss financial options and process payments

• Maintain accurate patient records and handle medical history requests

• Support the veterinary team with patient flow and basic supportive treatments as trained

• Maintain a clean organized front desk and lobby area

• Assist with inventory office supplies and vendor communications

• Participate in marketing efforts and client engagement initiatives

What Were Looking For

• Excellent customer service and communication skills

• Positive team-oriented mindset

• Strong attention to detail and ability to multitask

• Comfort working in a fast-paced environment

• Experience in a veterinary or medical setting is a plus but not required

Benefits (for eligible part-time team members)

• Employee pet care discounts

• Paid sick leave

• Uniform allowance

• Opportunities for growth and skill development within the veterinary field

Pay
$19.00 $22.00 per hour depending on experience

At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Heres what you can expect when you join our team:

• Tailored development programs mentorship and career pathing to help you achieve your unique goals.

• Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.

• Health dental vision life insurance and mental health resources to support your overall well-being.

• Generous paid time off and holidays because your personal time matters.

• A supportive collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.