Part-Time Lead Ticket Office Associate
Job Location:
University Park, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
- If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Center For the Performing Arts is seeking applicants for part-time job of On-Site Lead Ticket Office Associate
The On-Site LeadTicketOffice Associate provides exceptional customer service while serving asalead staff member during assigned shifts. This part-time position is ideally scheduled for three full shifts per week (preferablyMonday Wednesday and Friday 9:45 a.m. to 4:00 p.m.) with limited evening and weekend hoursto support events.
This positionassistswith daily operations helps train and supportnew staff and provides leadership and customer service in a fast-paced arts and events environment.
Key Responsibilities:
Serve asalead customer service representative during assigned shiftsassistingpatrons with ticket salesconcessionpurchases and inquiries while ensuring a positive guest experience.
Help train and supportnew staffmembers.
Maintain knowledge of all Arts Ticket Center events ticket sales promotions discounts and customer service policies.
Work closely with college student employees and provide guidance as needed.
Perform basic financialand ticketingreconciliations cash handling and balancing tasks.
Assistwith concession operations as needed.
Provide outstanding customer service to patrons before during and afterassignedevents.
Requirements:
Availability to work three full shifts per week including limited evenings and weekends.
Ability to work collaboratively with college students and the public.
Strong communication organizational and customer service skills.
Ability to stand and/or sit for extended periods.
Ability tolift upto 20 pounds.
Previouscustomer service or supervisory experience preferred.
The starting rate for this job is $18/hr.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
Required Experience:
IC
About Company
Penn State is a major, public, research-I university serving Pennsylvania and the global community. Learn more about our undergraduate, graduate, and doctoral degree programs.
