Part-Time Admin & Customer Relations Associate

We are seeking a detail-oriented and organized Part-Time Association Associate to support day-to-day operations across member services communications and program administration. This fully remote role requires availability for four in-person NY State conferences per year. The ideal candidate is a strong communicator who can manage multiple responsibilities with minimal supervision.

Fully remote with occasional in-person attendance at NY State conferences (approximately four times per year)

This job will be Monday to Thursday from 9am to 3pm EST.

Key Responsibilities

Member Services & Communications

• Serve as the front-facing point of contact for member inquiries answering calls vetting inquiries and forwarding messages to the appropriate team members.
• Respond to association information requests and notifications.
• Manage radiography applications.
• Update and maintain membership rosters and member profiles within membership-database platforms (training provided).
• Update and maintain leadership rosters and association calendars.
• Update and maintain multiple email listservs and contact lists including adding/removing members posting messages and monitoring bounce-back emails to resolve delivery issues.

Programs Events & Continuing Education

• Set up virtual meetings and events in Zoom; disseminate meeting and event-access information and reminders; poll Board Members and volunteers for availability; and help to kick off and/or run Zoom meetings as needed.
• Generate CECH letters for all continuing education activities; access shared drive to respond directly to CECH letter requests.
• Attend in-person NY State conferences approximately four times per year.

Content Marketing & Digital Presence

• Format and publish content for weekly newsletters under supervision of the Membership Manager.
• Schedule create and publish social media posts via Buffer.
• Create and schedule text message member updates.
• Regularly update website content.
• Work on other projects as directed by the team.

Required Experience:

IC