Organizational Change Leader (WMS2)

The Employment Security Department (ESD) is seeking a collaborative forward-thinking and results-driven leader to serve as an Organizational Change Leader.

The ideal candidate is an expert communicator and strategic problem-solversomeone who can navigate complex transitions with empathy bring structure to ambiguity and build trust across all levels of the agency. They excel at facilitating cross-functional groups rapidly synthesizing new information and coaching leaders through evolving operational landscapes. Passionate about the human side of change they are committed to equity continuous improvement and empowering staff to adopt new business processes systems and job roles successfully.

As an Organizational Change Leader you will ensure our critical agency priorities and projects deliver real value and measurable outcomes. Your primary focus is the people side of changehelping teams successfully navigate shifts in technology business processes and organizational structures while minimizing disruption. Operating within the Project & Portfolio Management Office (PPMO) you will report directly to the Agency Portfolio Administrator who oversees the office and you will serve as a strategic member of the PPMO Leadership Team. This role requires regular in-person participation for portfolio steering meetings and PPMO Leadership Team sessions. Your work directly impacts ESDs mission to build economic resilience through inclusive workforce solutions.

The PPMO serves as a center of excellence for strategic planning portfolio and project governance change management and continuous improvement across the this role you will partner directly with the Executive Leadership Team divisional supervisors and managers and external stakeholders to prepare equip and guide our people through major transitions. As a highly influential internal expert trainer and mentor you will shape outcomes of our strategic plan oversee the change strategies that tie directly to ESDs overarching goals and develop change strategies that create a lasting impact. This position is ideal for a self-directed leader who enjoys coaching others applying structured change methodologies and championing the real-world benefits of successful project delivery.

Additionally some of your duties include:

• Develop and execute comprehensive OCM plans including impact analyses change readiness assessments and risk mitigation strategies for assigned portfolios and projects.
• Create actionable deliverables for the five core change levers: communications plans sponsor roadmaps coaching plans training plans and resistance management plans.
• Provide expert-level consultation and coaching to agency leadership steering committees portfolio meetings project team meetings and managers to help them fulfill their roles as effective change sponsors.
• Conduct root-cause analysis in high-resistance areas developing and implementing targeted corrective action strategies to ensure successful adoption that include process mapping and individualization related to change.
• Establish and apply structured OCM tools and methodologies to assist project teams and staff in effectively adopting new initiatives.
• Embed comprehensive OCM strategies into active project plans providing regular status updates risk assessments and mitigation tactics to project teams.
• Contribute to the management of the Enterprise portfolio by monitoring auditing and maintaining an accurate inventory of the overall change capacity and organizational readiness.
• Attend PPMO Leadership meetings in person along with monthly steering committee meetings.

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Required Education Experience and Competencies:

Option 1:

Option 2:

Option 3:

OREquivalent education/experience.

Required experience includes at minimum the following (experience may be gained concurrently):

Competencies:

Required equity competencies:

Preferred/Desired Education Experience and Competencies:

Special Requirements/Conditions of Employment:

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Please submit your Cover Letter* and Resume with your Online Application through the Add Attachments field. A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as see attachments may be considered incomplete.

Why work with us

Ouragencys mission and values drive every decision that we make determine how we interact with others and are at the core of who we are. We value Access Love Belonging Equity and Stewardship. We understand that a work environment that respects your work/life balance is key; thats why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support value and trust our employees are empowered to grow and develop into their best self.

Opportunity for All
We strive to create a working environment that includes and respects cultural ethnic racial religious sexual orientation and gender identity diversity. Women racial and ethnic minorities people with disabilities people over 40 years of age people with religious beliefs veterans or people with military status and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process if you need this job announcement in an alternate format or if you have general questions about this opportunity please contact Katie Swanson () the Talent Acquisition Team orWashington Relay Service 711prior to the recruitment closing.If you are having technical difficulties creating accessing or completing your application please contact or or toll free Washington Relay 711.