Order Management IT Solution Lead

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Partners with business and IT stakeholders to design and deliver technology solutions that enable measurable business outcomes. This role requires exceptional business analysis skills deep understanding of order management business processes and the ability to translate business needs into technical solutions and technical concepts into clear business-friendly language.

What You Will Do:

• Serve as a trusted solution partner to Order Management stakeholders by deeply understanding business processes challenges and desired outcomes.

• Apply creativity and GenAI technologies to accelerate problem solving improve analysis prototype ideas and explore solution options.

• Shape and recommend end-to-end solution approaches including options impacts risks and business cases.

• Lead solution design testing and implementation in collaboration with architects developers vendors and senior IT leadership.

• Ensure solutions are scalable integrated secure and compliant with enterprise standards and delivery processes.

• Lead business analysis activities including process mapping requirement definition gap analysis and impact assessment.

• Pull together data from multiple sources to make insights visible support fact-based discussions and solidify business and solution requirements.

• Translate business requirements into clear functional and technical solution designs and explain technical solutions risks and tradeoffs in business terms.

• Communicate effectively with both technical and non-technical audiences including executive stakeholders.

• Drive solutions that deliver measurable business value efficiency risk reduction and operational improvement.

What You Have:

• Core Application Systems: Knowledge of major production application systems (e.g. ERPs Salesforce) used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

• Planning: Tactical Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term) tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

• Application Delivery Process: Knowledge of major tasks deliverables and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.

• Architecture Modeling: Knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual logical and physical approaches.

• Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.

• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications databases and technology platforms.

Top Candidates Will Also Have:

• Strong application and delivery leadership capability with experience supporting endtoend solution planning and handson implementationworking closely with delivery teams to ensure solutions are wellsequenced risks are managed and outcomes are successfully realized in production.

• Proven experience leveraging GenAI and modern digital tools accelerating insight generation sharpening requirements and improving the speed and quality of solution delivery.

• Strong stakeholder alignment and facilitation skills with the ability to quickly drive consensus around clear databacked business requirements across both business and IT teams.

• Handson data and analytics capability with proven experience using Power BI to develop integrate and interpret data from multiple sourcestranslating insights into clear narratives that support critical business decisions.

• Proven experience leading technology solutions in Order Mgmt across PLM and ERP systems including the design and delivery of tools that support supplier collaboration onboarding performance management and compliancewhile balancing usability risk and enterprise standards.

• Advanced problemsolving and analytical capability consistently identifying root causes of complex direct procurement challenges rather than relying on surfacelevel system fixes.

• Datadriven decisionmaking expertise leveraging analytics and insights to shape solution options assess tradeoffs and guide sound business and technology decisions.

• Deep understanding of how technology enables business outcomes including cost savings operational efficiency compliance and supply chain resilience.

Additional Info:

• The ideal location for this role is East Peoria-IL Irving-TX

• This position may require 20% travel.

About Caterpillar

For more than a century Caterpillar has helped build a better more sustainable world. With 2025 sales and revenues of $67.6 billion Caterpillar Inc. is shaping the future as the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial the companys primary business segments: Power & Energy Construction Industries and Resource Industries are solving customers toughest challenges through commercial excellence and advanced technology driven by a highly skilled dedicated global team. Learn more at .

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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