Order Entry Clerk

About the role The Order Entry Clerk is responsible for accurately capturing customer orders updating inventory records and ensuring timely processing through our ERP system. This entrylevel position supports the sales and fulfillment teams while delivering highquality customer service.

Key responsibilities

• Enter customer orders into the ERP system with 100% accuracy.

• Verify product availability and coordinate with inventory control to confirm stock levels.

• Communicate order status confirmations and any discrepancies to customers promptly.

• Generate and distribute order acknowledgments invoices and shipping documents.

• Maintain uptodate order logs and reports in Microsoft Excel.

• Assist in resolving orderrelated issues such as backorders or pricing adjustments.

• Collaborate with sales warehouse and logistics teams to ensure seamless order fulfillment.

Required qualifications

• High school diploma or equivalent; associate degree preferred.

• 01 year of data entry or order processing experience.

• Proficiency with ERP systems and Microsoft Excel.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Customerservice orientation with the ability to handle inquiries professionally.

Nice to have

• Experience with inventory management or supplychain processes.

• Familiarity with basic data analysis or reporting tools.

• Knowledge of industryspecific ERP platforms (e.g. SAP NetSuite).

• Previous experience in a fastpaced highvolume order environment.

Required Skills:

Data Entry Order Processing ERP Systems Microsoft Excel Customer Service Attention to Detail Communication Inventory Management