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Order Entry, Billing & Collections Specialist

Sutherland


Job Location:

Louisville, KY - USA

Monthly Salary: Not provided by the employer
Posted: 3 September 2026 (10 hours ago)
Application Deadline: 1 December 2026
Vacancies: 1 Vacancy

Job Summary

Finance & Accounting (F&A) team in the Order-to-Cash (O2C) process. The role involves managing customer (global) Billing Collections and Order Entry to ensure timely and accurate cash flow for the organization.

  • Process customer orders invoices and payments accurately in ERP/financial systems Monitor and follow up on accounts receivable to ensure timely collections.
  • Perform cash applications by matching payments with corresponding invoices.
  • Assist in resolving billing discrepancies disputes and customer queries.
  • Support credit control by monitoring customer credit limits and payment terms.
  • Reconcile customer accounts and maintain up-to-date records.
  • Timely communication of order status invoices & AR aged invoices to resp parties customers.
  • Ensure compliance with company policies SOX and audit requirements.
  • Collaborate with cross-functional teams (Sales Billing Collections Order Entry) to resolve issues.
  • Contribute to process improvement initiatives within the O2C cycle.

Qualifications :

  • Strong numerical and analytical skills.
  • Good communication skills (written & verbal) to interact with global clients.
  • Basic knowledge of accounting principles and MS Excel.
  • Willingness to work in shifts.
  • Graduates or candidates with up to 1-3 years of relevant experience are welcome.
  • Preferred Skills (Good to Have):
    • Knowledge of HPSM Salesforce SAP etc.
    • Familiarity with O2C sub-processes (Billing Collections Cash Application Credit Management Order Entry).
    • Problem-solving and customer service orientation.
    • Ability to work under deadlines with attention to detail.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that allĀ 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.


Remote Work :

Yes


Employment Type :

Full-time


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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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