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Operator-Call Center
Job Location:
Job Location:
Jonesboro, GA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 October 2026 (4 days ago)
Posted:
Application Deadline:
26 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Job Summary
Handles phone calls in a prompt and courteous manner. Assists staff patients providers and general public in providing information directions and routes calls to appropriate departments. Performs other duties as assigned. |
Required Population Served
Job Responsibilities
Job Responsibilities
Serve as the central call center for all NEA Baptist clinics by answering transferring and taking messages for incoming and internal calls. | ||
Assist patients visitors and callers by providing directions as needed. Looks up information and numbers. | ||
Sort letters and type envelopes. Run lists for reminder cards. | ||
Maintains sign-in book and visitor badges. | ||
Assist patients with finding the appropriate provider and location that best suits their needs. | ||
Page overhead codes/incidences and alerts ambulance statuses. | ||
Contacts departments and maintains call schedules and provider schedules. | ||
Maintains updated call lists. | ||
Performs other duties as assigned. |
Specifications
Experience
| Description | Minimum Required | Preferred/Desired | |
|---|---|---|---|
6 - 12 months preferred relevant experience in a clinic medical office or hospital setting with understanding of basic medical terminology. |
Education
| Description | Minimum Required | Preferred/Desired | |
|---|---|---|---|
HS Diploma or GED equivalent |
Training
| Description | Minimum Required | Preferred/Desired |
|---|
Special Skills
| Description | Minimum Required | Preferred/Desired |
|---|
Licensure
| Description | Minimum Required | Preferred/Desired |
|---|
Required Experience:
IC
About Company
Baptist Memorial Hospitals provide compassionate, close-to-home care for patients in the Mid-South. Learn about our medical clinics and health care services.
